Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kayla Boyd

Kitchen Hand

Summary

Hardworking, positive, detail oriented with passion to work within the hospitality industry. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Successful Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Pet Store and Cat Cafe Assistant

Furry Friends Pet Store And Mini Cat Cafe
07.2022 - Current
  • Enhanced customer satisfaction by providing timely and accurate order processing.
  • Promoted a positive work environment through clear communication and teamwork among staff members.
  • Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
  • Worked effectively in fast-paced environments.
  • Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
  • Enhanced animal wellbeing by providing daily care and engaging in enrichment activities.
  • Assisted in the successful adoption of pets by maintaining clean and attractive living spaces for animals.
  • Educated potential adopters on specific pet needs, resulting in well-informed decisions and successful placements.
  • Completed thorough cleaning tasks daily to maintain a hygienic environment for both animals and visitors alike.

Kitchen Hand and FOH

Toasted Coffee Roaster
01.2020 - 07.2022
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Maintained composure and work quality while under stress.
  • Maintained high personal grooming standards and uniform presentation.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Serviced guests with food and beverage requirements warmly, courteously and professionally.
  • Performed opening and closing procedures and side work duties according to station rotation assignment.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.

FOH Staff Member

Toasted
01.2020 - 07.2022
  • Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
  • Serviced guests with food and beverage requirements warmly, courteously and professionally.
  • Performed opening and closing procedures and side work duties according to station rotation assignment.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.

After School Care Assistant

Murrys Bay After School Program
10.2019 - 12.2019
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys each
  • Used positive reinforcement techniques to promote patience and other good behaviours in children.

Education

US4646 and US16705 NZQA Food Safety – US20666 First Aid, St John Hospitality Course -

Crown Institute of Studies

Level 4 Travel and Tourism -

2020

NCEA level 1, 2 & 3 -

Rangitoto College
2019

Skills

  • Trash Removal and Recycling
  • Workplace Health and Safety
  • Food Preparation
  • Pantry Restocking
  • Temperature Monitoring
  • Stock Rotation
  • Team Collaboration
  • Kitchen Cleaning and Maintenance
  • Dedicated Work Ethic
  • Equipment Cleaning
  • Supplies Delivery
  • POS Transactions
  • Cleaning Litter Boxes
  • Adoption support
  • Animal Care
  • Facilities Maintenance
  • Equipment Disinfection
  • Human and Animal Safety
  • Animal Grooming

Additional Information

  • ACHIEVEMENTS, Merit Endorsement NCEA level 1 High Achievement Award for International tourism Level 3, Academic Achievement and contribution to learning for international tourism level 3, Academic Achievement and contribution to learning for Painting level 2, Awesome Foursome Holiday STAR tester course for New Zealand school of tourism Academic Achievement and contribution to learning for International Tourism level 2

Timeline

Pet Store and Cat Cafe Assistant

Furry Friends Pet Store And Mini Cat Cafe
07.2022 - Current

Kitchen Hand and FOH

Toasted Coffee Roaster
01.2020 - 07.2022

FOH Staff Member

Toasted
01.2020 - 07.2022

After School Care Assistant

Murrys Bay After School Program
10.2019 - 12.2019

US4646 and US16705 NZQA Food Safety – US20666 First Aid, St John Hospitality Course -

Crown Institute of Studies

Level 4 Travel and Tourism -

NCEA level 1, 2 & 3 -

Rangitoto College

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Kayla BoydKitchen Hand