Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Conroy

Levin

Summary

I am 30 years old, originally from Hawkes Bay, i am currently in Levin where i have purchased a home with my partner and two dogs. I enjoy speedway and cooking in my spare time.

Overview

8
8
years of professional experience

Work History

General Hand/Trainee Site Engineer

Edifice/Techlam
03.2022 - Current

Edifice

  • Prefabrication of glulam pedestrian bridges
  • Onsite installation of glulam bridges
  • Operated heavy machinery, such as forklifts, to facilitate bridge construction processes.
  • Maintained accurate records of daily work activities, providing clear documentation for progress tracking purposes.
  • Ensured adherence to safety regulations by regular toolbox talks and safety meetings with other team members.
  • Performed concrete pouring and finishing tasks, achieving a high level of quality in finished surfaces.

Techlam

  • Welding , Mig/Stick
  • Fabrication of a wide variety of projects including , glue presses, forklift attachments, machine add-on's, rollers, conveyors.
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Dismantled defective machines and equipment and installed new or repaired parts.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Investigated and corrected mechanical problems with machinery.
  • Collaborated with engineering team to design modifications that improved equipment performance and reliability.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.

General Hand

OJI fibre Solutions
06.2021 - Current
  • Assisting in the operation of a rotary die cutter and 3 colour printer, operating pre-feeder & stacker, general machine maintenance
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Machine Operator

Carter Holt Harvey
01.2021 - 03.2021
  • Operating Gang Saw & trim line, maintaining basement and preparing Babbitt brackets for chipper blades
  • Fed raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Demonstrated versatility in operating various sawmill machinery to support the completion of assigned tasks on time.

Customer Service Representative

Talleys
02.2019 - 09.2020
  • Managing fresh fish sales to North & South Island supermarkets & distributors as well as small business owners.
  • Answered all incoming calls/emails for orders and queries.
  • Arranging freight & courier deliveries
  • Reporting to key account managers
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and improving overall user experience.
  • Trained new hires, contributing to their successful integration into the team.

Assistant Restaurant Manager

KFC
04.2017 - 02.2019
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with hygiene and food safety regulations.
  • Managed team of up to 7 staff, maintaining exceptional customer service and quality standards.
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
  • Product forecasting for each shift
  • Daily, weekly and monthly stock takes

Education

NCEA Level 1

Tamatea High School
Napier City, NZ

Maintenance Engineering

Competenz
New Zealand

Skills

  • Customer service
  • Call centre experience
  • Problem solving
  • Computer proficiency
  • Conflict resolution
  • Use of Microsoft excel
  • Use of Microsoft word
  • Troubleshooting
  • Steel/timber fabrication
  • On-site inspections
  • Various machine operating skills
  • Pneumatics systems

Timeline

General Hand/Trainee Site Engineer

Edifice/Techlam
03.2022 - Current

General Hand

OJI fibre Solutions
06.2021 - Current

Machine Operator

Carter Holt Harvey
01.2021 - 03.2021

Customer Service Representative

Talleys
02.2019 - 09.2020

Assistant Restaurant Manager

KFC
04.2017 - 02.2019

NCEA Level 1

Tamatea High School

Maintenance Engineering

Competenz
Kayla Conroy