Kayla Macrae
Oamaru,OTA
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
Work History
Waitress
The last post oamaru
Otago, Oamaru
10.2023 - Current
- Communicated daily specials to customers.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted other wait staff members in times of heavy customer traffic.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Bussed tables as needed during peak hours.
- Developed positive relationships with regular customers through friendly conversation.
Cleaning Assistant
aaa motel
Otago, Oamaru
07.2020 - 12.2020
- Cleaned bathrooms, including showers, toilets, sinks and countertops.
- Restocked supplies in guest rooms upon request.
- Changed bed linens and made beds according to motel standards.
- Ensured that all areas were tidy before leaving the room after cleaning.
- Adhered strictly to safety guidelines when handling potentially dangerous equipment or chemicals used during cleaning processes.
Cleaner
Oceania
Otago, Glenavy
03.2020 - 05.2020
- Swept sidewalks and driveways of debris.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Emptied wastebaskets and replaced liners.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
Education
Cental Southland College
Winton, NZSkills
- Order Accuracy
- Safe Food Handling
- Guest Relations Management
- Customer Service
- Food safety understanding
- Special dietary requirements
Timeline
Waitress
The last post oamaru
10.2023 - Current
Cleaning Assistant
aaa motel
07.2020 - 12.2020
Cleaner
Oceania
03.2020 - 05.2020
Cental Southland College
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