Kayla Meek
Auckland,AUK
Summary
Purpose-driven HR professional with over eight years of delivering strategic and operational initiatives across organizational development, inclusion, capability uplift, and process improvement. Passionate about designing and implementing fit-for-purpose solutions that center the end user—whether through the systems they use, the teams they lead, or the growth journeys they pursue.
Known for transforming reporting, communications, and benefit processes to reduce complexity, drive engagement, and inform meaningful change. Skilled in data analysis, stakeholder collaboration, change and communications management, with a focus on building inclusive, high-performing cultures where people have the tools, clarity, and support to thrive.
Overview
11
11
years of professional experience
Work History
People Excellence Specialist
Suntory Oceania
, Auckland
10.2024 - Current
- Spearheaded HR operational process improvements, reducing monthly reporting time by 50%, and enhancing self-service capabilities.
- Drove improvements in SuccessFactors notifications across Oceania by automating processes to minimise manual effort and boost leader confidence.
- Evaluated business needs by transforming the monthly People data report into a strategic tool for executive teams and business stakeholders, delivering actionable insights.
- Streamlined People Hub experience by simplifying content and navigation to decrease support queries and enhance usability.
- Led Oceania's contribution: document and data integrity, end-user design principles, and local change and communications plan rollout in global HR systems migration (SAP Jam to SharePoint), impacting 1,500 employees and enabling the global rollout for over 30,000.
- Conducted benefit-focused audits, identifying process gaps and cost-saving opportunities while increasing transparency and employee experience.
- Standardised communication tone throughout employee journey, improving clarity and consistency while reducing document volume.
- Provided frontline HR support across employee lifecycle, addressing onboarding, employment changes, and ER cases.
Organisational Development Consultant
IAG
, Auckland
05.2019 - 06.2024
- Implemented diversity, equity, and inclusion programs, earning over eight certifications and awards.
- Authored online content introducing eight DEI concepts and three compliance modules for 13,000 employees in New Zealand and Australia.
- Secured $185,000 investment for Māori awareness survey, saving 1.5 FTE in costs while achieving above-average response rates.
- Drove enhancements to employee policies and processes, boosting productivity and streamlining workflows.
- Amplified NZ Early Careers program, increasing intern placements and negotiating new partnership agreements.
- Exceeded stakeholder expectations with over 70 awards through effective cross-functional relationship building.
- Designed key communication materials while advising leadership on DEI best practices.
- Founded Pasifika Employee Network Group to foster connections and educate on cultural considerations.
Organisational Development Coordinator
IAG
, Auckland
11.2017 - 05.2019
- Streamlined Talent Management system and online resources to monitor talent profiles and facilitate business longevity.
- Coordinated key communication materials that enhanced awareness and utilization of culture platforms.
- Established employee engagement through initiatives such as Safe2Speak Up and Employee Network Groups.
- Collaborated with stakeholders to design and update programs, policies, and processes for effectiveness.
- Implemented IAG's domestic violence policy and core supporting documents to provide the necessary support for employees and their families.
- Collaborated and implemented the gender affirmation guidelines to ensure compliance and relevance.
- Identified continuous improvement opportunities to simplify workflows and inform program design using current trends.
Capability and Learning Coordinator
IAG
, Auckland
10.2016 - 11.2017
- Maintained Learning Management System, enabling effective online learning platforms and digital tools.
- Facilitated workshops on communication, leadership, and personal development, increasing participant satisfaction.
- Produced regular reports to support ongoing improvement of learning and development initiatives.
- Streamlined a comprehensive database of key contacts and resources, enhancing stakeholder communication.
- Provided timely responses to capability and learning inquiries, driving awareness of internal learning platforms.
Personal Assistant - NZI
IAG
, Auckland
11.2014 - 10.2016
- Organised executive schedules and managed calendars for Senior Executive management.
- Coordinated travel arrangements and itineraries for business trips.
- Maintained confidential files and documents for leadership teams.
- Tracked project deadlines and deliverables to assist in project management.
- Executed daily operations for four executive managers, enhancing productivity through change implementation.
- Led rebranding of Reward and Recognition program, streamlining processes and increasing platform usage by 30%.
- Proofread documents and presentations to ensure accuracy and alignment with strategic objectives.
- Coordinated logistics for large business events hosting over 300 attendees.
Education
Diploma Business - Human Resources Management
Massy University
Auckland, NZ01-2018
Skills
- HR process improvement
- Data analysis
- Human-centered design thinking
- Change management
- Diversity initiatives
- Adaptability
- People experience
- Cross-functional collaboration
- Stakeholder engagement
- Employee development
- Problem solving
- Effective communication
- Strategic thinking
- Continuous improvement
- Project planning
References
References available upon request.
Timeline
People Excellence Specialist
Suntory Oceania
10.2024 - Current
Organisational Development Consultant
IAG
05.2019 - 06.2024
Organisational Development Coordinator
IAG
11.2017 - 05.2019
Capability and Learning Coordinator
IAG
10.2016 - 11.2017
Personal Assistant - NZI
IAG
11.2014 - 10.2016
Diploma Business - Human Resources Management
Massy University
Similar Profiles
Joel MurphyJoel Murphy
Territory Manager at Suntory OceaniaTerritory Manager at Suntory Oceania
Eddie Vallentino Ah-leongEddie Vallentino Ah-leong
Warehouse Picker at Suntory OceaniaWarehouse Picker at Suntory Oceania
ALLAN CHANALLAN CHAN
Business Development Executive at Suntory OceaniaBusiness Development Executive at Suntory Oceania
Kaufusi KioaKaufusi Kioa
Warehouse Forklift Operator at Allproof IndustriesWarehouse Forklift Operator at Allproof Industries
ANANI FAAFETAIANANI FAAFETAI
Meat Processor at SILVER FERNS FARMMeat Processor at SILVER FERNS FARM