Kayla Moratti
Tauranga,BOP
Summary
Proven track record in enhancing customer experiences and sales at Bendon, with strong communication skills and IT proficiency. Excelled in fast-paced environments, demonstrating exceptional organisational abilities and a goal-oriented approach. Achieved notable sales increases by prioritizing customer needs and adapting positive relationships.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Bendon
05.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
FOH Team Member
Lonestar
03.2023 - Current
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
Checkout Operator
PAK'nSAVE Cameron Road
06.2022 - 03.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cafe Assistant
Chapel Cafe
05.2022 - 07.2022
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
Education
Certificate III - Automotive Engineering
Toi Ohomai Institute of Technology, Windermare
Tauranga 03.2024
High School Diploma -
Mount Maunganui College
Mount Maunganui, NZ06.2022
Skills
IT
Microsoft word/ excel/ google drive
Strong Communication and Interpersonal Skills
Organization
POS Software
Goal-Oriented
Sales expertise
Customer Needs
Friendly and Helpful
Timeline
Sales Assistant
Bendon
05.2024 - Current
FOH Team Member
Lonestar
03.2023 - Current
Checkout Operator
PAK'nSAVE Cameron Road
06.2022 - 03.2023
Cafe Assistant
Chapel Cafe
05.2022 - 07.2022
Certificate III - Automotive Engineering
Toi Ohomai Institute of Technology, Windermare
High School Diploma -
Mount Maunganui College
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