Summary
Overview
Work History
Education
Skills
Timeline
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Kaylan Groom

Albany,Auckland

Summary

My name is Kaylan Groom and I am a qualified professional beauty and spa therapist seeking a career change in a more administrative role. I am eager to transition into a role where I can leverage my extensive skill's and knowledge in a new environment. I am seeking a position that fosters professional growth and allows for the sharing of expertise whilst contributing to team success. I am recognized for handling tasks with courtesy, efficiency and professionalism. I thrive in collaborative settings and engaging with people. I am a quick learner dedicated to hard work and committed to acquiring the necessary skills for continued advancement.

Overview

9
9
years of professional experience

Work History

Senior Beauty Therapist

Endota
08.2024 - Current
  • Performing spa treatments on clients.
  • Greeting clients and creating a warm and welcoming environment.
  • Reception duties - responding to emails, phone calls and walk-in clients - handling all enquiries.
  • Maintaining a clean environment that is up to code with the health and safety regulations of the spa.
  • Building a rapport with clients to maintain relationships and the success of the business.

Spa Therapist /Front Desk Receptionist

Lovesoul Beauty and Spa
01.2023 - 08.2024
  • Performing holistic beauty and spa services.
  • Conducting consultations and developing a skincare and treatment plan for clients.
  • Reception duties, responding to emails, answering the phone and booking clients.
  • Maintaining a clean environment, keeping up with daily cleaning tasks.
  • Stock take
  • Developing and maintaining a rapport with clients.
  • KPI’s - setting goals and working towards meeting them.
  • Processing and preparing online orders for clients to be shipped.
  • Receiving and unboxing new stock.

Skin Therapist

Caci
02.2022 - 07.2022
  • Performing advanced facials and beauty treatments.
  • Performing consultations, skin analysis and recommending appropriate skincare products.
  • Selling products and up-selling on treatments and memberships.
  • Reception duties

Internship

Elite school of beauty and spa
03.2021 - 08.2021
  • Reception duties
  • Working in school spa and performing treatments on clients.

Exam Assistant

Auckland University, Examinations Office, Auckland
10.2016 - 11.2016
  • Organisation and Preparation of Examinations
  • Seeing to students, Professors and supervisors who are seeking help, directions,
    information, and advice as well as reporting them to the right people.
  • Supervising Students and Examination Rooms

Education

New Zealand Diploma - Beauty Therapy Level 5

Elite School of Beauty And Spa
Auckland, NZ
10-2021

Certificate - ICT Certificate

Assumption Convent School
Johannesburg, South Africa
11-2012

NCEA Level 3 - undefined

Aorere College
01.2015

Skills

  • Proficient in Microsoft Office Suite
  • Excellent communication and proactive listening skills - answering emails and phone calls in a timely and professional manner
  • Problem Solving and Working Well Under Pressure
  • Good Teamwork
  • Eftpos machine and cash handling

Timeline

Senior Beauty Therapist

Endota
08.2024 - Current

Spa Therapist /Front Desk Receptionist

Lovesoul Beauty and Spa
01.2023 - 08.2024

Skin Therapist

Caci
02.2022 - 07.2022

Internship

Elite school of beauty and spa
03.2021 - 08.2021

Exam Assistant

Auckland University, Examinations Office, Auckland
10.2016 - 11.2016

NCEA Level 3 - undefined

Aorere College

New Zealand Diploma - Beauty Therapy Level 5

Elite School of Beauty And Spa

Certificate - ICT Certificate

Assumption Convent School

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Kaylan Groom