Kayley Teague
Lower Hutt,WGN
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
2025
2025
years of professional experience
Work History
Camp Counselor
YMCA Of Pittsburgh
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Customer Service Officer
Inland Revenue
07.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
- Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
Retail Sales Associate
Pandora Jewellery
12.2020 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
Education
Diploma - Tourism And Hospitality Management
New Zealand School of Tourism
06-2021
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Effective communication
- Attention to detail
- Decision-making
- Group leadership
- First aid
- Child and adolescent mentoring
- Activity planning
- Outdoor skills
Timeline
Customer Service Officer
Inland Revenue
07.2022 - Current
Retail Sales Associate
Pandora Jewellery
12.2020 - 06.2022
Camp Counselor
YMCA Of Pittsburgh
Diploma - Tourism And Hospitality Management
New Zealand School of Tourism
Similar Profiles
Yssence AndinoYssence Andino
YMCA Before and After School/Kindergarten Teacher's Assistant at Greater YMCA of PittsburghYMCA Before and After School/Kindergarten Teacher's Assistant at Greater YMCA of Pittsburgh
Ryan McGinleyRyan McGinley
After School Program Counselor at Greater Pittsburgh YMCAAfter School Program Counselor at Greater Pittsburgh YMCA
Juliana GrayJuliana Gray
YMCA Summer Camp Councilor at YMCA Of Greater PittsburghYMCA Summer Camp Councilor at YMCA Of Greater Pittsburgh