Kazariah Raju
Whanganui
Summary
Dynamic and results-driven waitress with a proven track record at Thai Villa Restaurant, excelling in customer service and upselling techniques. Demonstrated strong multitasking abilities and attention to detail, enhancing guest satisfaction and significantly boosting sales. Committed to teamwork and effective communication, ensuring a seamless dining experience for all patrons.
Personable and customer-focused with flair for creating positive dining experiences. Possesses a strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and customer-need-focused to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waitress
Thai Villa Restaurant
Whanganui, MWT
12.2024 - Current
- Engaged with customers to ensure satisfaction and enhance overall dining experience in a fast-paced setting.
- Delivered food and beverages efficiently while ensuring accuracy of orders
- Managed cash register transactions and processed payments promptly.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
- Collaborated with kitchen staff to ensure timely order fulfillment and quality control.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer inquiries and concerns effectively to promote satisfaction.
- Adapted quickly to changing demands during peak hours, maintaining service quality.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Operated cash registers and credit card machines to efficiently process customer transactions.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Arts - Design
University of Auckland
Auckland, NZ10-2028
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Cash handling
- Attention to detail
- Active listening
- Time management
- Reliability and punctuality
- Physical stamina
- Stress management
Timeline
Waitress
Thai Villa Restaurant
12.2024 - Current
Bachelor of Arts - Design
University of Auckland