Subhash Ranabhat
Kathmandu,Nepal
Summary
Looking for an assignment in any corporate & leading organization of Nepalese resurgence as a team player with in Hospitality Industry can handle customer service and care in front office and food and Beverage Production. Comfortable in interacting withal level of Organization and clients take decision independently and quickly with minimal escalation. BHM from Nepal College of Travel and Tourism Management acquired and practiced quality hotel management skills that have been quite beneficial to the Santhiya Koh Phangan Resort & Spa Co. Ltd and JW Marriott Phuket Resort & Spa where I was attached. with the front Office comprising of team member to ensure the effective management of the front office operation inclusive of guest services reservation and administration. build positive interaction both internally and externally relationship to achieve the goals. Currently looking for an opportunity to fully utilize my skills and knowledge and further utilize my career with Hospitality Niche.
Overview
4
4
years of professional experience
Work History
Training
Yellow Pagoda Hotel
05.2023 - 07.2023
- Kitchen
- Making insure cleanliness in kitchen.
- Checked food expiry dates and discarded any outdated food.
- Preparing and assembling ingredients for menu items.
- Cleaning and sterilizing food preparation areas.
- Ensuring that food health and safety regulations are followed.
Internship
JW Marriott Phuket Resort & Spa
12.2019 - 03.2020
- Food Production and services
- Attending incoming guest and farewell outgoing guest.
- Taking orders for food and beverages and providing customer service.
- Enter all sales in POS system without errors along with handling Bill payment.
- Major task:
Internship
Santhiya Koh Phangan Resort & Spa Co. Ltd
05.2019 - 11.2019
- Front Office Management
- Worked with the front Office comprising of 7 team member to ensure the effective management of the front office operation inclusive of guest services reservation and administration.
- The daily operation of front office and resolved guest request issues and complaints
- Ensure the receipt of accurate guest count and assisted guest with booking and reservation
- Preparing booking reports and claim form for guest concerning stolen or damage possessions.
- Verified and reconciled point of sale and provided front office with accurate cash floats
- Major task:
Education
Bachelor - Hotel Management
Nepal College of Travel and Tourism Management - Tribhuwan University
Skills
- Front Office Management
- Pastry of Food Production
- Relationship Building and collaboration
- Customer service and care
- Problem Solving
- Tolerence for ambiguity
- Communication
- MS Office (Word, Excel, PowerPoint, Access, Outlook)
PERSONALSKILLS
English: C2 Listening, C2 Reading, C2 Spoken interaction, C2 Spoken production, C2 Writing
Nepali: C1 Listening, C1 Reading, C2 Spoken interaction, C1 Spoken production, C1 Writing
Hobbies and Interests
Cooking, Listening Music, Playing Games, Travelling
Communication skills
Excellent
Timeline
Training
Yellow Pagoda Hotel
05.2023 - 07.2023
Internship
JW Marriott Phuket Resort & Spa
12.2019 - 03.2020
Internship
Santhiya Koh Phangan Resort & Spa Co. Ltd
05.2019 - 11.2019
Bachelor - Hotel Management
Nepal College of Travel and Tourism Management - Tribhuwan University
Similar Profiles
Aenish DwareAenish Dware
Guest Relations Intern at Yellow Pagoda HotelGuest Relations Intern at Yellow Pagoda Hotel
Deepak RaJ PandeyDeepak RaJ Pandey
Food Server at Millennium Airport HotelFood Server at Millennium Airport Hotel
Maninder Singh SainiManinder Singh Saini
Front Office Manager/Captain Food & Beverage at Hotel Pagoda Resorts InnFront Office Manager/Captain Food & Beverage at Hotel Pagoda Resorts Inn
Alisha MukhiyaAlisha Mukhiya
Fashion stylist and costume designer at Miss NewarFashion stylist and costume designer at Miss Newar
Uday Kumar ShresthaUday Kumar Shrestha
Head - Sales, Activation and Marketing at Asian Paints Nepal Pvt. Ltd. (Paints & Bath)Head - Sales, Activation and Marketing at Asian Paints Nepal Pvt. Ltd. (Paints & Bath)