Solomon Costa
Wellington
Summary
Kia ora, I am a recent graduate of Victoria University of Wellington - Te Herenga Waka having completed a Bachelor of Laws and a Bachelor of Science. I believe that I can bring strong interpersonal skills, a desire to excel through hard work, and a genuine interest in providing positive outcomes for people. I pride myself in being a good team player, communicative, and able to build strong and deep relationships both internally and externally of the work place. I am passionate about the legal profession and am eager to apply the skills that I have learnt through my studies to real world issues to make a positive impact in people's lives.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
AGE GROUP WATERPOLO COACH
- Maintained open lines of communication with athletes to foster trust and encourage feedback.
- Monitored team dynamics and made adjustments to enhance collaboration and group cohesion.
COVID Passport Helpline Operator
Ministry of Health
01.2021 - 01.2021
- Responding to high volumes of inbound calls from a diverse range of callers during a national/global health pandemic.
- Provided assistance, support and advice regarding general inquiries, navigating the passport system, technical and account issues etc.
- Actively listening and acknowledging customers’ needs to achieve suitable and desired outcomes within the frame of COVID-19 policies.
- Resolved technical and account issues by walking callers through online step by step processes via telephone and email.
- Communicated professionally when dealing with distressed and frustrated callers, remaining calm and empathetic towards callers’ situations.
Education
Bachelor of Laws (LLB) - Law
Victoria University of Wellington
Wellington, NZ06-2025
Bachelor of Science (BSci) - Psychology
Victoria University of Wellington
Wellington, NZ06-2025
NCEA Level 1, 2 & 3 -
St Patricks College Wellington
Wellington01.2019
Skills
- Communication Skills – Can follow instructions and ask questions when I need too
- Problem Solving – Quick thinking to solve problems or can see when something isn’t going to work
- Teamwork – Get along with everyone, can do my part and more to support my workmates and manager
- Time Management – Can plan, organise, and prioritise how to divide my time for efficiency
- Willingness to Learn – Happy to learn new things and accept feedback on how to improve
Certification
- First Class Full License
Timeline
COVID Passport Helpline Operator
Ministry of Health
01.2021 - 01.2021
AGE GROUP WATERPOLO COACH
Bachelor of Laws (LLB) - Law
Victoria University of Wellington
Bachelor of Science (BSci) - Psychology
Victoria University of Wellington
NCEA Level 1, 2 & 3 -
St Patricks College Wellington