Ke Cai
Auckland,New Zealand
Summary
Dynamic and results-focused professional with 2+ years of experience in sales coordination, administrative support, and international market operations. Skilled in cross-cultural communication, event logistics, and digital marketing strategies. Seeking a Sales Coordinator or Marketing Assistant role to contribute expertise in client engagement, data-driven decision-making, and operational efficiency within New Zealand’s dynamic business landscape.
- Key Strengths: Multilingual proficiency (English, Mandarin, Cantonese), event planning, CRM tools, and analytical reporting.
- Industry Exposure: Renewable energy, retail, and cross-border trade.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Overseas Market Operations Specialist
ENERGY BOX
Nanjing, China
02.2024 - 10.2024
- Conference Logistics & Promotion:
Coordinated venue selection for 10+ international conferences by evaluating capacity (150-250attendees), catering services, and AV facilities, negotiating 20% cost savings on average.
Executed promotional campaigns on LinkedIn/Facebook for 10+ events, driving 1,500+ overseas registrations with a 35% conversion rate.
Managed end-to-end client communication via Skype/email, ensuring 98% attendance and 0% refund rate through timely payment follow-ups. - Content Strategy & Brand Visibility:
Curated and published 8 daily industry news articles on renewable energy trends via Wix CMS, increasing website traffic by 40% monthly.
Delivered real-time conference updates (graphics/videos), boosting social media engagement by 200% and reducing cost-per-lead by 15%.
Administration Officer
JH Electrical and Appliance Ltd
Auckland
06.2022 - 03.2023
- Identified discrepancies in monthly invoices, reducing financial errors by 15%.
- Streamlined administrative workflows, improving office efficiency by 30%.
Sales Assistant
J Mart
Auckland
02.2022 - 06.2022
- Designed product displays to increase overstock sales by 25%.
- Achieved a 4.8/5 customer satisfaction score through personalised recommendations.
Education
Master of Management - International Business
Auckland Universirty
05.2022
Bachelor - Marketing
Massey University
06.2020
Skills
- Digital Marketing: LinkedIn/Facebook campaigns, SEO, Wix CMS, Google Analytics
- Event Coordination: Venue sourcing, budget negotiation, real-time social media updates
- Client Management: CRM (Skype, Gmail), payment follow-ups, multilingual customer support
- Administrative Efficiency: Process optimization, invoice reconciliation, inventory control
Certification
- Google Digital Marketing Certification | Google Digital Garage (2022)
- Climate Change Negotiations & Health Certificate | United Nations Institute (2022)
- NZ First Aid Certification (Units 6400, 6401, 6402) | Valid until 2023
Timeline
Overseas Market Operations Specialist
ENERGY BOX
02.2024 - 10.2024
Administration Officer
JH Electrical and Appliance Ltd
06.2022 - 03.2023
Sales Assistant
J Mart
02.2022 - 06.2022
Master of Management - International Business
Auckland Universirty
Bachelor - Marketing
Massey University
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