Ke Yang
Browns Bay,AKL
Summary
Results-driven professional with solid experience in customer service and sales, specializing in needs analysis, client relationship management, and goal-oriented communication. Proven ability to convert leads into successful enrollments in the study abroad sector, with strong promotional and consultative selling skills. Familiar with the full sales cycle, highly accountable, team-oriented, and ready to contribute to business growth in a sales role.
Overview
10
10
years of professional experience
Work History
Co-founder at a Study Abroad Agency
Chengdu PUYU Education Consulting Co., Ltd.
, China
06.2023 - Current
- Created and distributed informational materials about studying abroad to prospective students.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Facilitated communication between university administration and international partners.
Overseas Real Estate Leasing Sales
LANSHA UK
, China
01.2022 - 05.2023
- Applied various methods to build a client base, including networking, email, and social media.
- Inspected properties before listing them for sale or lease.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
Internship Student
Barney's New York
, San Francisco
02.2019 - 08.2019
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Bagged or packaged purchases and wrapped gifts.
Brand Sales Associate
Hollister Co.
, China
08.2016 - 12.2017
- Analyzed customer feedback to improve services offered at the store.
- Organized the store by returning merchandise to the proper areas and restocking displays.
- Recommended, selected, and located merchandise based on customer desires.
- Answered customer inquiries regarding product features, pricing, and availability.
Brand Sales Associate
Muji
, China
01.2015 - 06.2016
- Organized and completed store displays and provided customer service.
- Greeted customers, answered questions, and provided product information.
- Placed special orders or called other stores to find desired items.
Education
Master of Management - Marketing
Massey University
Auckland, New Zealand06-2025
Master of Arts - Fashion Merchandising
Academy of Art University
San Francisco, USA06-2021
Bachelor of Arts - Broadcast and Hosting
Communication University of China
Nanjing, China06-2016
Skills
- Sales assistant
- Digital marketing
- Market research
- Visual merchandising
- Project management
- Data analysis
- Brand development
- Administrative support (Microsoft Office Suite)
Timeline
Co-founder at a Study Abroad Agency
Chengdu PUYU Education Consulting Co., Ltd.
06.2023 - Current
Overseas Real Estate Leasing Sales
LANSHA UK
01.2022 - 05.2023
Internship Student
Barney's New York
02.2019 - 08.2019
Brand Sales Associate
Hollister Co.
08.2016 - 12.2017
Brand Sales Associate
Muji
01.2015 - 06.2016
Master of Management - Marketing
Massey University
Master of Arts - Fashion Merchandising
Academy of Art University
Bachelor of Arts - Broadcast and Hosting
Communication University of China
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