Kean Leong
Mt. Albert,Auckland
Summary
At Chubb, I excelled as a Security System Technician, enhancing system performance and customer retention through expert maintenance, troubleshooting, and training. Specializing in low voltage wiring and exceptional customer service, I developed tailored security solutions, significantly mitigating risks and ensuring IQP compliance.
Overview
35
35
years of professional experience
Work History
Security System Technician
Chubb
01.1990 - Current
- Enhanced security system performance by conducting regular maintenance and troubleshooting tasks.
- Maintained detailed records of completed work orders, allowing for efficient tracking of service history and warranty information.
- Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.
- Assisted in the development of customized security solutions, tailoring components based on individual client specifications.
- Demonstrated strong attention to detail through accurate documentation of system schematics and wiring diagrams during installation processes.
- Provided prompt emergency service responses, mitigating potential security risks for clients experiencing equipment malfunctions or breaches.
- Upheld strict safety standards throughout all tasks performed, minimizing workplace accidents and ensuring compliance with OSHA regulations.
- Increased customer retention through providing exceptional technical support and troubleshooting assistance when needed.
- Planned maintenance and IQP inspection of system as per SS3/2 standard .
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Auckland University
Auckland, NZ08.1997
New Zealand Certificate in Engineering - Electrical, Electronics And Communications Engineering
Auckland Institute of Technology
Auckland 11.1992
Skills
- Low Voltage Wiring
- Access Control Systems
- Security System Design
- Electrical Safety
- System Troubleshooting
- Intrusion Detection
- Software Programming
- Biometric systems
- Electronic locking devices
- Customer Service
- Service Calls
- Equipment Repair
- Incident Response
- Security and burglar alarms
- Installation and repairs
- System Repair
- Equipment testing
- Troubleshooting
- Codes Compliance
Timeline
Security System Technician
Chubb
01.1990 - Current
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Auckland University
New Zealand Certificate in Engineering - Electrical, Electronics And Communications Engineering
Auckland Institute of Technology
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