Keegan Lewis
Summary
A highly motivated, enthusiastic and versatile professional with a deep background in transport, distribution and logistics, supply chain management, warehouse and inventory management. Experienced in ensuring smooth flow of resources by overseeing the organisation, planning, distribution and transport of goods and products for businesses and organisations. Proactive and positive leader with proven hands-on management skills and the ability to optimise team performance and development. Prefers to lead rather than manage people, focusing on motivating, inspiring and encouraging others to implement and drive change. Well-organised and methodical with the ability to think strategically, make decisions with a forward-looking focus and deliver innovative solutions and sustainable results. Self-starter and quick learner with strong planning, multitasking, problem-solving skills and attention to detail. Equipped with excellent communication, interpersonal and negotiation capabilities; talented in building constructive relationships with diverse individuals, with a genuine passion for achieving the highest levels of client satisfaction. Interested in rewarding employment opportunities in a similar or new industry to utilise past experience and inherent strengths to improve operational and business systems and propel the organisation to higher peaks of success.
Overview
18
18
years of professional experience
Work History
M2Home Operations
Mainfreight Transport
02.2023 - Current
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Developed strong relationships with customer, improving collaboration and negotiation outcomes.
- Coordinated logistics activities with other divisions, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
M2Home Co-Ordinator
Mainfreight Transport
05.2020 - 12.2022
- Coordinate and manage specialised home delivery operations, facilitating alignment between owner-drivers and storemen to provide solutions to clients' complex requirements
- Oversee transport logistics, dispatch planning, coordinating and management of all activities for the safe and efficient delivery of freight to the customer, performing well in high-pressure situations and making sound decisions under stress
- Provide technical and functional support for the safe, efficient, cost-effective dispatch and distribution of freight whilst driving operational efficiencies and improving service delivery
- Build and foster strong working relationships with internal stakeholders and external customers, to ensure all parties work in tandem to meet customer and order requirements and deliver exceptional levels of customer service
- Undertake a range of administrative functions, maintaining accurate records and paperwork, producing weekly financial reports and processing claims.
Truck Driver
Mainfreight Transport
01.2020 - 12.2022
- Operating a heavy rigid vehicles in a safe and competent manner, holding Class 2 & Class 4, D Endorsement licence and other qualifications such as Hazard & Risk Management Certified, Permit Receiver and Certified Chemical Handler
- Loaded goods on the truck for delivery including balancing and securing the cargo, checking the condition of the load for safe transportation and segregating dangerous goods as per requirements
- Ensured freight was delivered in a timely manner as per routing schedule, operating the vehicle in compliance with company rules, applicable laws and regulations
- Engaged with customers in a friendly and professional manner, responding promptly to their needs and requests for service/assistance and resolving issues effectively to ensure mutual satisfaction
- Provided exceptional customer service, exceeding expectations and promoting customer loyalty, building and fostering long-term relationships based on trust and respect
- Inspected the vehicle and required parts prior to and after every trip to determine safe and functional conditions, notifying superiors of faults or needs for repair if necessary
- Acted as the Health and Safety Advocate via professionalism, attitude, attentiveness and commitment to zero-harm whilst dealing with Chemical Pumpover at multiple mills, plants & Fonterra sites.
Storeman
Mainfreight Transport
01.2019 - 12.2020
- Ensured that goods received into or sent out from the company were in good condition and correspond with the correct paperwork while continuously moving, unloading and loading trucks via electric and diesel fork hoists
- Worked various long shifts and undertook regular heavy lifting of +50 kgs to maintain the efficiency and accuracy of warehouse operations
- Performed general warehouse duties, including cleaning, stock inventory and providing exceptional customer service
- Loaded various general freight quantities onto local PUD trucks and B-trains within the maximum load limit, taking into account safe chemical segregations and dangerous goods handling.
Dispatcher Manager
Mainfreight Transport
05.2019 - 03.2020
- Scheduled freight deliveries by arranging and confirming details with customers to ensure the well-being of the livestock feed.
- Coordinated truck drivers with suppliers and 3PL warehousing to ensure effective delivery runs, performing well in high-pressure situations and making sound decisions under stress
- Maintained contact with drivers throughout their shifts and addressed any routing issues whilst ensuring to update customers on the status and details of their deliveries including any delays and special handling requests
- Efficiently entered deliveries into the company computer systems Mainstreet and Mainchain and handled driver payments.
Teaching Assistant
Rototuna Junior High School
06.2018 - 12.2018
- Performed this role whilst being involved full-time in the Leadership and Bible College Internship and playing rugby semi-professionally for Thames Valley in the Heartland Championship
- Conducted one-on-one and small group tutoring to assist students with learning concepts taught in class
- Created and maintained safe, vibrant and positive learning environments, focusing on student-centred learning and a differentiated approach that enabled personalised education
- Provided direct support for students with additional learning and support needs through a range of teaching/learning strategies, interactive exercises and repetition drills
- Mentored and coached youth with regards to mental health awareness and overall well-being/Hauora.
Builders Labourer
CWC Builders Limited
01.2018 - 06.2018
- Performed this role whilst being involved full-time in the Leadership and Bible College Internship and playing rugby semi-professionally for Thames Valley in the Heartland Championship
- Assisted tradespeople on sites by doing a range of unskilled and semi-skilled hammerhand and manual labouring duties
- Worked independently and collaboratively as part of a team, supporting the leading building crew for Anthem Homes new builds to ensure timely and quality delivery of projects
- Safely and competently operated various machinery, hand and power tools, construction equipment.
Builders Labourer
Aaron Haddon Builders
06.2017 - 12.2017
- Performed this role after and during OE travelling Europe, Southeast Asia, Australia, Pacific Islands and playing rugby semi-professionally for Thames Valley in the Heartland Championship and rugby 7s regionally, nationally and internationally
- Assisted tradespeople on sites by doing a range of unskilled and semi-skilled manual labouring duties
- Worked independently and collaboratively as part of a team, supporting the crew to ensure timely and quality delivery
- Safely and competently operated various machinery, hand and power tools, construction equipment to complete new build and renovation jobs efficiently.
Inwards Goods Manager
Ecolab
01.2015 - 09.2016
- Managed the inwards process in an efficient manner to support operations and ensure team targets were achieved
- Received shipments and oversaw adequate handling of raw materials, finished goods, coordinating packaging, stocktaking and chemical inventory management
- Prepared inventory for shipment by completing shipment documents, tagging, labelling and securing items on pallets ready for transport
- Verified quantity and quality of shipments as well as requested refunds or replacement of rejected items that were returned as substandard
- Organised and maintained storage areas in such a way so as to align with specific product requirements and accessibility
- Provided positive leadership and direction to a team of six members, guiding and motivating to improve efficiency in terms of task management, meet KPIs and performance targets
- Worked with all divisions of the supply chain, namely, Procurement, Production, Sales, Accounts and Customer Service Teams, communicating and collaborating effectively to deliver positive outcomes and meet company objectives
- Handled administrative functions entering data in JDE, SAP, Outlook Word and Excel, preparing reports and presentations processing payroll and credit returns and ensuring databases and information were accurate and up to date
- Ensured health and safety compliance by leading and participating in daily safety meetings, carrying out duties to store and handle dangerous goods, remove empty chemical returnables to an offsite facility to improve site risk management
- Assumed the roles of a Chemical Response Team Member, Approved DG Handler, Health and Safety Representative, Working at Heights, First Aide and MPI Accredited professional.
Bartender & Security
John Lawrenson Group
01.2013 - 09.2016
- Part Time role whilst working full time.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Warehouse Supervisor & Nightshift Team Leader
Mainfreight Hamilton 3PL Warehousing
05.2013 - 01.2015
- Planned, organised, supervised and participated in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution
- Prepared and maintained a variety of documents and logs, preparing reports as required, maintaining inventory of items in the warehouse and filing records
- Ensured that all relevant procedures and processes were followed and adhered to in line with the Company's procedures and requirements
- Worked as an MPI accredited - Container Devanner, following correct product unloading and handling techniques to check, manage and minimise contamination risk to both people and products
- Provided a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they were understood and practised by the team at all times.
Picker Packer
Ecolab
06.2011 - 07.2012
- Received stock, selected, packed and prepared goods for dispatch, loading and unloading
- Conducted general warehousing duties including machine operation, cleaning and administration
- Complied with occupational health and safety guidelines to ensure own safety and that of others
- Worked with a sense of urgency to ensure product was handled correctly and thus ensure smooth operations.
Barista Shift Supervisor
McCafé and McDonald's
10.2006 - 11.2010
- Performed this role whilst attending high school, playing multiple sports including a few representative teams
- Assisted in maintaining a positive environment, which provided fast, efficient, and friendly service ensuring a Quality Experience for both customers and team members
- Delivered legendary customer service by acting with a customer comes first attitude and connecting with the customer
- Undertook both barista and supervisory duties and developed positive relationships with the shift team by understanding and addressing individual motivation, needs and concerns.
Greenkeeper & Landscaping
Fire Station Lane Community
01.2008 - 10.2010
- Maintained safe and visually appealing grounds appearance by trimming trees, shrubs, and hedges.
- Upheld safety standards by maintaining clean work areas and properly storing equipment when not in use.
- Championed sustainability initiatives like recycling programs or native plant installations throughout the property to minimize ecological impact while improving aesthetics.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Prepared soil for planting and sowing.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Coordinated with other landscaping professionals to improve outdoor areas.
Education
NCEA Level 1 and 2 Endorsed with Merit -
Hutt International Boys' School
Upper Hutt, Wellington12.2010
Skills
- Comprehensive knowledge of transport, distribution and logistics operations underpinned by the ability to coordinate resources to ensure a more efficient and productive service delivery aimed at client satisfaction and business growth
- Inclusive and values-based leadership style with an aptitude for guiding and motivating teams towards a strong, collaborative and cohesive team culture, facilitating the achievement of common goals
- Excellent interpersonal, written and verbal communication skills, utilising appropriate styles and methods to maximise impact and understanding; well-developed presentation, influencing, negotiation and conflict resolution skills; demonstrates enthusiasm and ability for building strong relationships and rapport with multiple stakeholders at all levels
- Strong collaboration and teamwork skills; proactive in assisting others with tasks and ensuring proper adherence to group dynamics and fulfilment of group responsibilities for more efficient and more expedient service delivery
- High degree of emotional intelligence, professionalism and integrity, loyalty, resilience, character; self-discipline and control; honest, punctual, reliable, responsible, structured, resourceful, mission-oriented, with a can-do attitude
- Microsoft Office Suite – Intermediate (Excel, Outlook, Word)
- Google Docs & Sheets
- JDE & SAP Software
- Mainstreet, MIMs, Maintrak (Custom Mainfreight Software)
- Transport, Distribution and Logistics
- Supply Chain Management
- Operational Support and Management
- Warehouse Operations & Inventory Management
- Team Leadership and Mentorship
- Staff Management and Development
- Customer Service Excellence
- Client and Stakeholder Engagement
- Administration and Paperwork
- Workplace Health and Safety
- Diversity Inclusion and Cultural Competency
- Innovation and Continuous Improvement
Languages
Japanese
Te Reo Maori
Samoan
Charity Projects
Involved with a Charity Project - The Dugdale Foundation in creating a team to take to Uganda to build a primary school unfortunately due to covid in 2020 it didn't go ahead & I had to step away when it did go ahead.
Since then another opportunity has arisen with Africa on Fire charity to build a primary school & orpharange in Mozambique 2025/26, coordinating exporting building supplies & donated supplies for children. Along with building a suitable team & fundraising to travel & build the necessary facilities with educating the community with basic needs & skills to equip themselves for future development.
Volunteer Experience
- Committee Member, Waihou RF&SC, 01/2018, Present, Organised a community event for 200 people and managed to fundraise $6k in 2021.
- Youth Group Leader, Elim Youth Group, 01/2017, 12/2018
- Youth Group Leader, Heretaunga Christian Centre Youth Group, 01/2011, 12/2018
References
Available upon request.
Hobbies and Interests
- Travel
- Sports
- Hunting & Fishing
Attributes
- Friendly, confident, committed, dedicated, motivated, resourceful, creative, innovative
- Strong strategic and leadership qualities with a strong sense of initiative, flexibility and accountability
- Exemplary work ethic; positive, reliable, flexible, adaptable, highly driven, disciplined, trustworthy
- Strong organisational and time management skills with the ability to keep within timescales and budgets
- Superior conceptual, analytical, critical thinking, problem-solving and decision-making skills
- Dedicated to continuous learning and personal and professional improvement
Timeline
M2Home Operations
Mainfreight Transport
02.2023 - Current
M2Home Co-Ordinator
Mainfreight Transport
05.2020 - 12.2022
Truck Driver
Mainfreight Transport
01.2020 - 12.2022
Dispatcher Manager
Mainfreight Transport
05.2019 - 03.2020
Storeman
Mainfreight Transport
01.2019 - 12.2020
Teaching Assistant
Rototuna Junior High School
06.2018 - 12.2018
Builders Labourer
CWC Builders Limited
01.2018 - 06.2018
Builders Labourer
Aaron Haddon Builders
06.2017 - 12.2017
Inwards Goods Manager
Ecolab
01.2015 - 09.2016
Warehouse Supervisor & Nightshift Team Leader
Mainfreight Hamilton 3PL Warehousing
05.2013 - 01.2015
Bartender & Security
John Lawrenson Group
01.2013 - 09.2016
Picker Packer
Ecolab
06.2011 - 07.2012
Greenkeeper & Landscaping
Fire Station Lane Community
01.2008 - 10.2010
Barista Shift Supervisor
McCafé and McDonald's
10.2006 - 11.2010
NCEA Level 1 and 2 Endorsed with Merit -
Hutt International Boys' School
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