Keely Paul
Dargaville
Summary
Organized Office worker with noted experience in administrative management. Prioritises projects and multitasks effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist
ASB
11.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained and managed customer files and databases.
- Managing client bank accounts.
- Working directly with customers to manage funds, account types, signatory amendments, onboarding processes, and much more.
Massage Therapist
Self-employeed
11.2018 - 11.2021
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, & handled payments.
Customer Service Representative
Unichem Pharmacy
02.2017 - 11.2021
- Offered advice and assistance to customers.
- Provided customers with recommendations on products needed to enhance wellbeing.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
NZ Diploma of Wellness & Relaxation Massage - Massage Therapy
Evolution School of Beauty And Massage
12.2018
NCEA L1 - L3 -
Dargaville High School
Dargaville, NTL12.2015
Skills
- Great time management
- Professional and confidential
- Receptive to training
- Able to grasp new concepts quickly
- Able to juggle and complete multiple tasks in a timely manner
- Work great under pressure
Accomplishments
- Head girl at Dargaville High School 2015
- Represented NW Netball 2009-2015
- Represented Northland in Rugby 7's - 2016
Community And Volunteer Experience
NDHB Consumer Council
- Being apart of working groups within the district health board.
- Reporting back to the group on projects and initiatives.
- Reviewing hospital documents & lobbying with DHB managers.
Northern Wairoa Netball Committee
- Organising the senior and junior netball season, tournaments, umpire and coaching workshops.
- Connect with other centres
- Apply for centre funding
- Run our social media page
Northern Wairoa Bulls Committee
- Assist in the organisation and running of seasonal sports teams
- Attend monthly meetings
Timeline
Customer Service Specialist
ASB
11.2021 - Current
Massage Therapist
Self-employeed
11.2018 - 11.2021
Customer Service Representative
Unichem Pharmacy
02.2017 - 11.2021
NZ Diploma of Wellness & Relaxation Massage - Massage Therapy
Evolution School of Beauty And Massage
NCEA L1 - L3 -
Dargaville High School
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