Keenan Alexander
Hamilton,Waikato
Summary
Dynamic and results-driven professional with a proven track record at Bank Of New Zealand, enhancing analytics troubleshooting and quality assurance in loan systems. Excelled in leadership and numerical analysis, significantly improving customer service standards and operational efficiency. Skilled in Microsoft Excel and adept at fostering strong client relationships through exceptional communication and interpersonal skills. Proven co management of an agribusiness P1 portfolio with full responsibility over AQ pack hygiene, credit writing, client communication and mutual bank and customer focused positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
BNZ Agribusiness Associate Partner (secondment)
Bank of New Zealand
08.2024 - Current
- Full credit memo writing and deal processing from start to finish.
- Taking initiative to co manage a P1 agri portfolio and communicate effectively with clients to reach positive outcomes.
- Full responsibility and management of AQ pack and work in progress lists, driving timely management of the portfolio.
- Cultivated a positive work environment that encouraged teamwork and collaboration among associates.
- Developed and implemented strategies to enhance partner relations.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Navigated challenging situations with confidence, employing strong problem-solving skills to find effective solutions under pressure.
- Streamlined internal processes for increased efficiency and productivity within the team.
BNZ Agribusiness Graduate
Bank of New Zealand
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Small Business Advisor
Bank Of New Zealand
04.2023 - 02.2024
- Provide technical support for troubleshooting analytics and reporting issues.
- Undertake quality assurance screening of loan application systems for lending requirements. Assisting bankers to meet CCCFA rules for audit purposes.
- Participate in general BNZ banking systems education modules.
- Participate in general banking tasks and shadow current bankers to learn and understand the role.
Parts/Assistant Workshop Manager
Peninsula Marine LTD
07.2018 - 06.2020
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Mitigated business risks by working closely with staff members and assessing performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Builders Labourer
Bracewell Construction
07.2014 - 07.2015
- Installed drywall, siding and other structural components.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Inspected tools and equipment to maintain safety and efficiency.
- Completed tear-down of existing structures to prepare for new construction.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols while operating machinery and equipment.
- Mixed and poured concrete for variety of projects.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Education
Finance
FINSIA - Profesional Banking Fundamentals Cert
Australia (online)04.2024
Bachelor of Business - Finance, Agribusiness, A- Grade Average
University of Waikato
Hamilton, NZ11.2023
Skills
- Communication
- Time management
- Leadership
- Problem solving and strategic thinking
- Numerical, analytical and quantitative skills
- Adaptability
- Interpersonal and Networking skills
- Attention to detail
- Computer literate: Microsoft Excel, Word, PowerPoint, Formal email
- BNZ systems literate: Interact, salesforce, LCC, eLend etc
Certification
New Zealand Coast Guard Day Skippers Certificate
New Zealand Full Drivers license
New Zealand Firearms license
Affiliations
- Associate Member of the NZIPIM (New Zealand Institute for Primary Industries Management)
- Team Member of the Waikato Wheelchair Rugby Team
- Team Member of the NZ Wheelchair Rugby Development Team
- Team Member of the Wider NZ National Wheel blacks Team
Timeline
BNZ Agribusiness Associate Partner (secondment)
Bank of New Zealand
08.2024 - Current
BNZ Agribusiness Graduate
Bank of New Zealand
02.2024 - Current
Small Business Advisor
Bank Of New Zealand
04.2023 - 02.2024
Parts/Assistant Workshop Manager
Peninsula Marine LTD
07.2018 - 06.2020
Builders Labourer
Bracewell Construction
07.2014 - 07.2015
Finance
FINSIA - Profesional Banking Fundamentals Cert
Bachelor of Business - Finance, Agribusiness, A- Grade Average
University of Waikato
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