Keerthi Ponnusamy
Lower Hutt,Kelson
Summary
Driven Insurance Sales Consultant with 5 years of flooring industry experience offering personalized, courteous service. Expert at managing insurance sales KPI's. Skillful in cross selling and customer portions to generate better margin and revenue.
Overview
7
7
years of professional experience
Work History
Insurance Sales Consultant
Carpet Court NZ Ltd
07.2019 - Current
- Guide insurance customers through the claims and installation process
- Maintain positive relationships with local Loss Adjusters and Insurance staff
- Identify opportunity to initiate needs based, value adding conversations and offering solution that meet customer needs
- Resolving customer enquiries and proactively following up on any customer contact
- Meet contractual obligations with Insurance providers
- Assist customers with product selection that fits within their insurance claim and their needs
Residential Sales Consultant
Carpet Court NZ Ltd
08.2016 - 07.2019
- Follow up on customer leads
- Measure and estimate flooring requirements, and develop detailed plans
- Provide cost estimates, quotes, and close sales
- Consult and sell readymade window furnishings
- Maintain point of sale (POS) and inventory databases
- Foster excellent staff relations between flooring installers, office, and shop staff
- Follow up with customers after installation to ensure satisfaction
- Meet or exceed sales targets
- Keep up-to-date with technical product knowledge
ICT Sales Representative
The Merchant Class NZ Ltd
01.2016 - 08.2016
- Compiling lists of prospective client businesses using trade directories and other sources
- Planning and targeting prospective customers as agreed with management, segmented by business type and/or geographic area
- Cold calling and door knocking to targeted customers
- Presentations to customers
- Cross selling and bundling solutions customised for customer needs
- Quoting and negotiating prices and credit terms, completing contracts, and recording orders
- Negotiations and deal closing
- Deliver on agreed targets for sales pipeline growth and sales closures
- Coordinate with services team on connectivity and services delivery for new customers
- Reporting/presenting to sales management on weekly progress and achievements
- Following up with clients to ensure satisfaction with provisioning purchased services, arranging modifications, and resolving any issues that might arise
Education
Graduate Diploma in Management
Wellington Institute of Technology
Petone, NZ08.2015
Bachelor of Engineering - Mechanical
Anna University
Coimbatore, India04.2014
Skills
- CRM, RFMS and Measure Proficient
- Excellent measuring and quantifying
- Customer service focused
- Written and oral communication
- Full NZ Driver's License
Timeline
Insurance Sales Consultant
Carpet Court NZ Ltd
07.2019 - Current
Residential Sales Consultant
Carpet Court NZ Ltd
08.2016 - 07.2019
ICT Sales Representative
The Merchant Class NZ Ltd
01.2016 - 08.2016
Graduate Diploma in Management
Wellington Institute of Technology
Bachelor of Engineering - Mechanical
Anna University
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