Keighley Rivers
Auckland,AKL
Summary
I am a passionate and adaptable professional eager to contribute to a dynamic team. With a positive mindset and a strong focus on building relationships, I excel in collaborative environments to achieve shared goals. I am deeply committed to customer service, always striving to deliver exceptional experiences. Quick to learn and reliable, I thrive in fast-paced settings and approach my work with patience, clear communication, and effective time management.
I hold a Beauty Therapy qualification obtained in June 2021 from Elite School of Beauty in Auckland. I am also currently pursuing studies in Te Reo Maori, further expanding my skill set. I hold a Blue Card and RSA certification.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare Assistant
Green leaves
Robina, Gold Coast, Qld
03.2023 - 10.2024
- Organised and planned age-appropriate reading, crafts, and music lessons.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Observed behavioural issues to alert parents or guardians.
- Engaged children in meaningful conversations regarding their day-to-day experiences.
- Provided safe and nurturing environment for children of all ages.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Grant Officer - Temp
Ministry Of Justice - Legal Aid
, Auckland
11.2022 - 02.2023
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Sorted incoming mail for distribution among staff members.
- Filed clients' legal documents in relevant courts for processing.
- Prepared and processed expense reports for reimbursing attorneys.
Brow Artist and Counter Manager
Benefit Cosmetics
Auckland CBD, Auckland
04.2022 - 11.2022
- Managed client appointments efficiently while providing excellent customer service.
- Monitored stock levels of supplies such as tweezers, scissors, thread, wax strips.
- Performed waxing services, including upper lip and chin waxing.
- Improved client experiences by creating relaxing, comfortable salon environment.
FOH Staff Member
Revelry Bar
Ponsonby, Auckland
12.2021 - 03.2022
- Regularly pitched in by cleaning up and organising front area, replenishing condiments and napkins and bussing during busy times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Memorised menu and remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation.
- Managed reservations and seating arrangements efficiently.
Skin Therapist
The Cosmetic Clinic
New Market, Auckland
07.2021 - 12.2021
- Utilized knowledge of anatomy and physiology, pathology, nutrition and chemistry related to skin health.
- Monitored stock levels and replenished items when necessary.
- Educated clients on home care regimens to maintain results from treatments.
- Scheduled patient consultations and treatments using medical software.
- Created product recommendations for clients tailored to their specific skin type and condition.
Retail Sales Worker
Glassons
, Auckland
08.2018 - 06.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Education
Certificate in Beauty Therapy - Beauty
Elite School of Beauty
Auckland CBD06-2021
High School Diploma -
Papatoetoe High School
Auckland12-2018
Te Pokaitahi Reo - Languages
Te Whare Wananga O Awanuiarangi
AucklandSkills
- Early childhood education
- Multitasking and organization
- Strong computer skills
- First aid certificate
- Customer service focus
- Motivational leadership
- Client relationships
Certification
- Responsible Service of Alcohol.
- First Aid Certificate.
- Beauty Therapy Level 4.
- Blue Card (Working with Children)
Timeline
Childcare Assistant
Green leaves
03.2023 - 10.2024
Grant Officer - Temp
Ministry Of Justice - Legal Aid
11.2022 - 02.2023
Brow Artist and Counter Manager
Benefit Cosmetics
04.2022 - 11.2022
FOH Staff Member
Revelry Bar
12.2021 - 03.2022
Skin Therapist
The Cosmetic Clinic
07.2021 - 12.2021
Retail Sales Worker
Glassons
08.2018 - 06.2021
Certificate in Beauty Therapy - Beauty
Elite School of Beauty
High School Diploma -
Papatoetoe High School
Te Pokaitahi Reo - Languages
Te Whare Wananga O Awanuiarangi
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