Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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KEIGO SHIOTA

Auckland,AUK

Summary

Experienced in a variety of roles, I am a hard-working and adaptable individual, capable of thriving in any work environment. Through my experience in restaurants and sports shops, I have developed strong customer service skills, teamwork, and time management abilities, consistently contributing to the success of the team and the organization. I am dedicated, proactive, and committed to achieving results.

Experienced in presenting research at international conferences and proficient in English, capable of effectively communicating in professional settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Gusto
Machida, Tokyo
04.2023 - 11.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed table settings and maintained cleanliness throughout service.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Processed customer orders using point-of-sale systems efficiently.
  • Handled guest complaints with professionalism and care.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Sales Assistant

ABC-MART
Tsuzuki-ku, Yokhama
01.2022 - 01.2023
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance shopping experience.
  • Maintained inventory levels through regular stock checks.
  • Collaborated with team members to improve store layout and flow.

Tutor

Morijuku
Nakayama, Yokohama
11.2020 - 12.2021
  • Assisted students with homework and study techniques to improve understanding.
  • Developed engaging lesson plans tailored to individual student needs and learning styles.
  • Collaborated with other tutors to share best practices and improve teaching methods.

Education

Master of Engineering - Electrical Engineering

Aoyama Gakuin University, Graduate School
Sagamihara, Kanagawa, Japan
03-2027

Skills

  • Team collaboration
  • Customer service
  • Project management
  • Problem solving
  • Effective communication
  • Guest engagement
  • Positive and professional
  • Salesmanship
  • Goal oriented
  • Customer relationship management
  • Team support and assistance

Accomplishments

  • Academic achievement: Achieved 2nd place in the comprehensive senior-year examination, the most important assessment of my final year (Nov 2023)
  • Presented research at SICE 2024 International Conference (August 2024):“Wearable Device with Auto Adjustable Unloading Rate Aiming to Promote Rehabilitation After Lower Leg Fracture”

Certification

  • TOEIC Listening & Reading Test: 700 points (ETS, 2024)

Timeline

Restaurant Waiter

Gusto
04.2023 - 11.2024

Sales Assistant

ABC-MART
01.2022 - 01.2023

Tutor

Morijuku
11.2020 - 12.2021

Master of Engineering - Electrical Engineering

Aoyama Gakuin University, Graduate School
KEIGO SHIOTA