Keiko Riley
Greytown,WGN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director / Office Manager / Work Shop Assistant
RTM Riley's Truck Mechanical Service Ltd
01.2018 - Current
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Helped managers with daily checklists and last-minute requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Butchery Assistant
Fresh Choice Supermarket
07.2013 - 02.2018
- Enhanced customer satisfaction by providing expert recommendations on meat selection and preparation techniques.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with food safety regulations.
- Increased sales by offering personalized service and sharing knowledge of various cuts of meat and their uses.
- Collaborated with team members to efficiently process, package, and label products for seamless retail display.
Education
Associate of Arts - International Communication
Kansai Gaidai College
Osaka, Japan04.2001
Skills
- Business Planning
- Issues Resolution
- People Management
- Financial Reporting
- Rules and Regulations
- Financial Management
- Verbal and Written Communication
- Market Research
- Risk Management
- Stakeholder Engagement
- Administrative Management
- Sales Tracking
Certification
Australian Nationally Recognized Certification / Medical Receptionist Including Certificate II in Business
- Communication in the workplace
- Process and maintain workplace information
- Provide information to client
- Deliver a service to customers
- Prepare and process financial / business documents
- Handle mail
Affiliations
- Traveling / Camping / Fishing
Languages
Japanese
Native or Bilingual
English
Full Professional
Software
Xero / Mechanic Desk / Google Workspace
References
References available upon request.
Timeline
Director / Office Manager / Work Shop Assistant
RTM Riley's Truck Mechanical Service Ltd
01.2018 - Current
Butchery Assistant
Fresh Choice Supermarket
07.2013 - 02.2018
Associate of Arts - International Communication
Kansai Gaidai College
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