Keilana Pornnikom
Whangarei
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork. Aims to leverage these transferable skills to excel in new professional setting.
Personable and customer-focused with flair for creating a positive yet efficient work environment for myself and my peers. Proactive worker who is able to adapt to any new changes that may occur while working. Strong team communication to ensure a smooth and steady shift. Looking to develop new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Means Vietnamese
04.2025 - 05.2026
- Provided exceptional customer service in fast-paced dining environment.
- Efficiently managed multi-table service to enhance guest experiences.
- Handled cash transactions accurately and maintained organized till operations.
- Able to adapt quickly and efficiently to ensure a smooth and steady environment for my peers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
No Degree -
Whangarei Girls High School
Whangarei, NZSkills
- Customer service and assistance
- Strong multitasking
- Greeting guests
- Team collaboration
- Performance improvement
- Verbal and written communication
- Strong ability to adapt to new environments and procedures
- Supportive and uplifting personality
- Certificate in Health and Safety
- Patience to ensure customer satisfaction
Certification
Certified in Level 3 Health and Safety
NCEA Level 1 aiming to NCEA Level 2 by completing Tourism.
Timeline
Waitress
Means Vietnamese
04.2025 - 05.2026
No Degree -
Whangarei Girls High School