Keinosuke Hosokawa
2 Eastreef Court, Long Bay
Summary
With extensive experience as a restaurant manager, I have successfully led teams with strong leadership and excellent communication skills. I am confident in my ability to always respect others' feelings and find optimal solutions. Additionally, I not only maintain my own motivation but also excel in boosting the motivation of team members, working together to achieve goals. I take pride in my ability to keep a clear mind and make sound decisions according to the situation, remaining calm under pressure. I value teamwork and strive to create a positive and efficient working environment. Furthermore, I am confident in my ability to learn from others' skills that I may not possess and share my own knowledge and expertise, helping everyone grow and develop together.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Ramen Zero ( J’s Factory Limited)
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled costs to keep business operating within budget and increase profits.
Staff Member
Ippondo
06.2023 - 08.2024
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Participated in team-building activities to foster teamwork and collaboration.
FOH Staff Member
McDonald’s Japan
12.2021 - 07.2022
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
Education
High School Graduate -
Long Bay College
Auckland, AUK11.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
Certification
NCEA Level 1
NCEA Level 2
NCEA Level 3
Eiken Grade Pre-2
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Korean
Professional Working
Chinese (Mandarin)
Limited Working
Achievement
2021
Long Bay College international Students Ambassador
To help international students at Long bay college and help students who apply for long bay colleges as a international student from around the world
Timeline
Manager
Ramen Zero ( J’s Factory Limited)
09.2023 - Current
Staff Member
Ippondo
06.2023 - 08.2024
FOH Staff Member
McDonald’s Japan
12.2021 - 07.2022
NCEA Level 1
NCEA Level 2
NCEA Level 3
Eiken Grade Pre-2
High School Graduate -
Long Bay College
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