Keirah Winikerei
Tokoroa
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient Team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
In search for a part-time job while studying at the University of Waikato.
Overview
2
2
years of professional experience
Work History
Server
Ronnies Bakery
07.2021 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
Chef Assistant
Rumbly Tums
09.2021 - 12.2021
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepared quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Cleaned and maintained work areas, equipment and utensils.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Serving plates of food to customers
Team Member
Tokoroa Pizza Hutt
02.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Evaluated customer needs and feedback to drive product and service improvements.
- Training new team members
Education
NCEA Level 3 Merit Endorsed
Putaruru College
Putaruru, NZ11.2023
First Aid Certificate
Putaruru College
Putaruru, NZ04.2023
NCEA Level 2 Endorsed With Achieved
Putaruru College
Putaruru, NZ12.2022
NCEA Level 1 Merit Endorsed
Putaruru College
Putaruru, NZ12.2021
Skills
- Customer Service
- Cash Handling
- Cleaning
- Complaint Resolution
- Workplace Safety
- Teamwork and Collaboration
- Safety Understanding
- Order Preparation
- Problem-Solving
- Attention to Detail
Sports orientated
Rugby player since 2021 and played in the Waikato regional tournament for under 18 secondary school.
Netball player since 2013 and played as a Tokoroa representative since 2017 to 2018. And under 14 girls Maoris regional tournament representing the Bay of Plenty.
Volleyball player since 2019 and 2022 and played volleyball secondary school school girls and mixed at the Rototuna tournament.
Timeline
Team Member
Tokoroa Pizza Hutt
02.2022 - Current
Chef Assistant
Rumbly Tums
09.2021 - 12.2021
Server
Ronnies Bakery
07.2021 - 12.2021
NCEA Level 3 Merit Endorsed
Putaruru College
First Aid Certificate
Putaruru College
NCEA Level 2 Endorsed With Achieved
Putaruru College
NCEA Level 1 Merit Endorsed
Putaruru College
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