Keito Takahashi
11 Marie Avenue, Hillsborough
Summary
Enthusiastic and dedicated hospitality professional with experience in customer service and hospitality roles. Strong communication skills and the ability to handle multiple tasks. Good at adapting to new situations and self-directed learning.
Overview
6
6
years of professional experience
Work History
Systems Engineer
SoftBank Corp.
04.2022 - 03.2024
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Completed software updates and assessed security patches for optimized computer use.
- Collaborated with executive team to define business requirements and systems goals.
Customer Service Associate
My Basket CO., LTD.
04.2020 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Restaurant Waiter
ORIGIN TOSHU Co., Ltd.
04.2018 - 03.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Computer And Information Sciences
Aoyama Gakuin University
Tokyo03.2022
Skills
- Hospitality
- Multi-tasking skills
- Good communication skills
- Customer Service
- Problem-solving skills
- Efficient cleaning
- Adaptability in environments
- Microsoft Office
Visa
Working holiday visa
2024.06 - 2025.06
Languages
English
Full Professional
Japanese
Native or Bilingual
Timeline
Systems Engineer
SoftBank Corp.
04.2022 - 03.2024
Customer Service Associate
My Basket CO., LTD.
04.2020 - 03.2022
Restaurant Waiter
ORIGIN TOSHU Co., Ltd.
04.2018 - 03.2019
Bachelor of Science - Computer And Information Sciences
Aoyama Gakuin University
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