Summary
Overview
Work History
Education
Skills
References
Additional Information
Languages
Timeline
Generic

Kelee Merita Rolleston-Warren

Palmerston North,New Zealand

Summary

My name is Kelee Merita Rolleston-Warren, and I am a hardworking 23 year old woman.

Currently working full-time as a right to information assessor for the Quality, Practice and Experiences team Oranga Tamariki. (The New Zealand ministry for Children) I will be moving to Gold Coast , Australia in September in hopes to find better professional opportunities.

With 3 years of experience in a New Zealand Government agency employed as a right to information assessor and 8 years of customer service experience I feel as if I would be the perfect candidate for this job.

I would enjoy having the opportunity to chat with you, to discuss my application.

Yours Sincerely

Kelee Merita Rolleston-Warren

Overview

5
5
years of professional experience

Work History

Right to Information Assessor

Oranga Tamariki- New Zealand Ministry For Children
09.2020 - Current
  • Responded to request for information made pursuant to the New Zealand Privacy Act and Official Information Act within legal time frames.
  • Analysed confidential information by reading client files, both electronic and on paper, in compliance with privacy principles and the provisions of relevant legislation.
  • Made clear decisions based on logical analysis using a risk based approach.
  • Developed and maintained knowledge of policy, legislation and the environment relevant to Right to Customer Information Requests work.

Assistant Retail Store Manager

The Just Group AU
10.2019 - 03.2020
  • Assisted store manager in meeting standards for customer service and quality.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw and managed operational and financial projects to deliver on time and within budget limitations.

Retail Store Manager

The Just Group AU
01.2020 - 02.2020
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.

Senior Retail Assistant

Cotton On Group
11.2018 - 10.2019
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Te Wharekura Mauao
Tauranga, NZ
12.2018

High School Diploma -

Tauranga Girls College
Tauranga, NZ
12.2017

Skills

  • Excellent Communicator
  • Time Management
  • Problem Solving
  • Legislative Review
  • Attention to Detail
  • Customer Experience
  • Safety and Risk Assessments
  • Policy Compliance Understanding
  • Proficient with Microsoft Office
  • Proficient with Adobe Programs

References

Oranga Tamariki, Palmerston North — Right to Information Assessor (Customer Information Request) 

Reference: Perrin Thomas (Team Supervisor)

Phone: (+64) 0273103861


The Just Group, Sydney AUS — Retail Store Manager  

Reference: Luke Allen (Regional Manager)

Phone: (+61) 0437538453


The Just Group, Sydney AUS— Assistant Retail Store Manager 

Reference: Liam Parry  (Store Manager)

Phone: (+61) 0415702815


CottonOn Group, Tauranga— Senior Part Time Retail Assistant

Reference: Kerry Spivey  (Store Manager)

Phone: (+64) 02108665939 

Additional Information

  • Full New Zealand Drivers License 2023

Languages

Māori
Native or Bilingual
English
Native or Bilingual

Timeline

Right to Information Assessor

Oranga Tamariki- New Zealand Ministry For Children
09.2020 - Current

Retail Store Manager

The Just Group AU
01.2020 - 02.2020

Assistant Retail Store Manager

The Just Group AU
10.2019 - 03.2020

Senior Retail Assistant

Cotton On Group
11.2018 - 10.2019

High School Diploma -

Te Wharekura Mauao

High School Diploma -

Tauranga Girls College
Kelee Merita Rolleston-Warren