Kelis Nuku
Rotorua,BOP
Summary
I am a dedicated, organized, hard working individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I come from a background of different work experiences which has helped me grow as an individual.
Overview
6
6
years of professional experience
Work History
Unqualified Reliever Best Start Rotorua
Best Start Rotorua
10.2023 - Current
- Verified daily care of children by following licensing guidelines and implementing company standards.
- Created fun and interactive learning experiences while serving as mentors to fellow teachers.
- Maintained fun, interactive, clean and well-organized classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Photography Assistant
Skyline Rotorua
08.2023 - 08.2023
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Selected and set up appropriate props, backdrops, and lighting.
- Captured stunning images for variety of projects.
Courier Assistant
Aramex
09.2020 - 08.2023
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Contacted customers to confirm delivery details and locations.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Utilized GPS navigation systems to navigate faster routes.
- Verified package information to check for accuracy and completeness.
- Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
- Tracked delivery status and updated customers for expected delivery time.
- Followed safety procedures and regulations to protect packages and vehicles.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Communicated with dispatch and customers for accurate delivery information.
- Delivered packages to customer doorsteps and business offices.
- Processed payments and handled cash transactions to secure proper compensation.
Barista
Mountain Bike Rotorua
02.2019 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Commercial Cleaner
Ministry of Social Development
07.2020 - 09.2020
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Organized and used industrial cleaning products following strict safety procedures.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Maintained clean, neat, and professional entrances.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
Belair Catering
Belair Catering
08.2018 - 08.2018
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Stored clean chafing dishes, tableware and platters after catering events to safeguard items and maintain consistent inventory.
- Prepared and maintained drink stations throughout catering events.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Answered guest questions about event plans and food service choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
- Adjusted service based on customer requests and kitchen readiness.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
NCEA LEVEL 1,2 & 3 EXCELLENCE ENDORSEMENT -
Rotorua Girls' High School
Rotorua, BOP10.2020
Skills
- Attention to Detail
- Interpersonal Skills
- Effective Communication
- Inventory Coordination
- Excellent Communication
- Multitasking
- Self Motivation
- Time management abilities
- Active Listening
- Problem-solving aptitude
- Organizational Skills
- Reliability
- Invoice Processing
- Problem-solving abilities
- Time Management
- Customer Service
- Merchandise Restocking
- Payment Collection
- Product Merchandising
- Cash Handling
- Guest Services
- Product Knowledge
- Cash Management
- Refund handling
- Cash handling expertise
- Strong compositional skills
- Photo editing
- Photo products
- Social Media
- Client Communication
Languages
English
Elementary
Maori
Elementary
Timeline
Unqualified Reliever Best Start Rotorua
Best Start Rotorua
10.2023 - Current
Photography Assistant
Skyline Rotorua
08.2023 - 08.2023
Courier Assistant
Aramex
09.2020 - 08.2023
Commercial Cleaner
Ministry of Social Development
07.2020 - 09.2020
Barista
Mountain Bike Rotorua
02.2019 - 08.2022
Belair Catering
Belair Catering
08.2018 - 08.2018
NCEA LEVEL 1,2 & 3 EXCELLENCE ENDORSEMENT -
Rotorua Girls' High School
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