Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kellie Edmonds

Auckland,AUK

Summary

With over 15 years of experience in administration, finance, and customer service across New Zealand and the U.S., I bring warmth, reliability, and strong organisational skills to every role. I’m known for being approachable and easy to talk to, and I genuinely enjoy helping people and building positive working relationships. I work well independently or as part of a team and take pride in completing tasks thoroughly and accurately. With a solid skill set and a genuine passion for people, I believe I can make a meaningful contribution wherever I work.

Overview

9
9
years of professional experience

Work History

Administrator /Receptionist Administrator

AC Repairs
01.2022 - 07.2024
  • Provided excellent customer and client service, both in person and over the phone
  • Managed data entry, invoicing, and spreadsheet reporting
  • Acted as a Financial Loan Advisor, assisting clients with finance options
  • Scheduled appointments and coordinated daily workflows for technicians

Customer Service Consultant

Bank of New Zealand (BNZ)
02.2020 - 09.2021
  • Delivered exceptional front-line customer service in a fast-paced banking environment
  • Processed cheque clearances, set up term deposits, and handled domestic and international money transfers
  • Managed cash handling with accuracy and maintained security protocols
  • Balanced tills at the end of each day, ensuring all transactions were accounted for

Logistic Administrator

Container Co
03.2018 - 01.2020
  • Performed accurate data entry and maintained records across CITRUS and Depot Pro databases
  • Delivered high-quality customer and client service in a logistics-focused environment
  • Coordinated container transport and depot transfers to support daily operations
  • Managed invoicing processes and created detailed spreadsheet reports
  • Liaised with trucking companies and external clients to ensure timely and efficient service
  • Supported standard control procedures, contributing to safety and compliance excellence

Financial Administrator

Festo
01.2016 - 01.2018
  • Provided professional customer service and managed front-desk reception, including phone and email communication
  • Utilised SAP database for processing invoices, credit notes, bank statement reconciliation, and inventory control
  • Coordinated domestic and international orders, logged and tracked shipments, and conducted stocktaking
  • Handled accounts receivable, cash and card payments, petty cash, and banking duties
  • Supported event planning and general administrative operations, including mail and office supplies
  • Carried out debt collection processes and maintained accurate financial records
  • Negotiated with overseas suppliers within New Zealand’s legal and regulatory framework

Education

Diploma - Psychology

Open Polytechnic of New Zealand
Auckland
06-2025

Certificate in Raranga (Weaving)

Te Wananga O Aotearoa
Auckland
02-2013

Skills

  • Confident with data entry and database systems (CITRUS, Depot Pro, SAP)
  • Build strong relationships through friendly and reliable customer service
  • Experienced with invoicing, financial processing, and spreadsheet accuracy
  • Keep schedules running smoothly with organized appointment coordination
  • Comfortable using Microsoft Office, especially Word, Excel, and Outlook
  • Trustworthy with cash handling and balancing tills
  • Clear and respectful in both written and verbal communication
  • Solve problems quickly and calmly when unexpected issues come up
  • Manage time well and stay focused on deadlines
  • Work well both independently and as part of a team

Interests

  • Harakeke weaving – creative expression and cultural connection
  • Reading – for both learning and relaxation
  • Psychology – strong personal interest in human behaviour and the mind
  • Walking and gym – staying active and balanced
  • Travel – love exploring new places and cultures
  • Family – spending meaningful time with loved ones

Timeline

Administrator /Receptionist Administrator

AC Repairs
01.2022 - 07.2024

Customer Service Consultant

Bank of New Zealand (BNZ)
02.2020 - 09.2021

Logistic Administrator

Container Co
03.2018 - 01.2020

Financial Administrator

Festo
01.2016 - 01.2018

Diploma - Psychology

Open Polytechnic of New Zealand

Certificate in Raranga (Weaving)

Te Wananga O Aotearoa

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Kellie Edmonds