Summary
Overview
Work History
Education
Skills
Timeline
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KELLIE MCNIE

Hamilton

Summary

I am hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business and personal success. I have fantastic interpersonal skills and will bring enthusiasm along with a special flare to your workplace. I pride myself on being adaptable and open minded in all situations leading to success in all roles I have been appointed.

Overview

10
10
years of professional experience

Work History

Lead Talent Acquisition Specialist

PeopleScout - A TrueBlue
11.2022 - Current
  • Improved overall candidate quality by implementing a strategic sourcing plan tailored to the organization''s needs.
  • Led talent acquisition initiatives for key positions, resulting in successful hires and reduced time-to-fill rates.
  • Developed strong relationships with hiring managers to better understand their staffing needs and provide targeted recruitment support.
  • Generated a consistent pipeline of high-quality candidates by leveraging various sourcing channels, including job boards, social media, and networking events.

RECRUITMENT CONSULTANT

Adecco Personnel Limited
02.2020 - 11.2022
  • Filled vacancies with top candidates by developing targeted recruitment strategies, vetting applicants and onboarding new employees
  • Screened and pre-interviewed candidates for hiring consideration
  • Held in depth interviews conducting pre employment drug tests on site
  • Completed required paperwork within anticipated timeframes
  • Met sales, client and candidate KPI's
  • Client management of small medium and strategic accounts
  • Yearly Health and safety audits on all of my clients
  • Have managed over 400 various candidates while working in my current position
  • Have received business development plans and remuneration inline with this
  • Responsible for advertising using various platforms such as Seek, Trademe, Facebook, Adecco website
  • Client/candidate conflict management involving employment law
  • I started off Auckland based recruiting for large national civil and construction clients at that time was moved into the Office and Industrial space where I was focusing on manufacturing and production mainly
  • I am now focusing on recruitment in O&I and commercial Business.

ACCOUNT MANAGER

New Zealand Couriers Ltd
03.2019 - 02.2020
  • Developed trusting rapport with recurring clients to reinforce brand loyalty and encourage continued patronage
  • Managed, reviewed and delivered client solutions for different needs
  • Resolved customer issues quickly to recapture customer loyalty and prevent lost sales
  • Used cross-selling and upselling to boost value of customer purchases
  • Generated credit and settled and overdue invoices
  • Liaised with clients in person, online and by phone
  • Upheld quarterly KPI's.

EARLY CHILDHOOD TEACHER

Education Personale
10.2018 - 03.2019
  • Planned programs and prepared activities for preschoolers
  • Led, supervised and supported children during classroom activities
  • Organized classroom spaces to meet various needs throughout school day
  • Led art, music and storytelling activities to cater to interests of all students
  • Observed and redirected behavior using positive reinforcement techniques.

CUSTOMER SERVICE REPRESENTATIVE

DHL express
06.2016 - 12.2018
  • Answered inbound calls to greet and assist customers with various needs and questions
  • Resolved customer inquiries, complaints and issues providing insightful solutions
  • Met productivity and quality KPI targets while delivering excellent customer experiences
  • Documented detailed notes in CRM system to track customer interactions
  • Worked closely with MPI and NZ customs to ensure we met compliance needs
  • Participated in company team building exercises and helped run events which lead to being taken to Singapore with the company to join the DHL Oceania soccer tournament (I was NZ mascot)
  • De-escalated customer complaints using specialized communication techniques
  • Go Green committee member
  • Collected data about waste management strategies and reduction to optimize sustainability plans
  • Organized planting days at local schools and parks along with beach cleans to reduce carbon footprint
  • Ran inhouse Recycling campaigns
  • Health and safety committee member.

PERSONAL FINANCE TEAM MEMBER

Cash converts
11.2015 - 06.2016
  • Completed transactions correctly with signatures on loans, full identity verifications and satisfaction of strict disbursement requirements
  • Assisted with vault counting, balancing and cash ordering to support normal operations
  • Processed transactions such as payments, transfers and withdrawals daily
  • Interviewed members to understand financial positions and develop targeted product recommendations.

SKI RENTAL TECHNICIAN

Mount Ruapehu
06.2014 - 08.2014
  • Processed returned items, including checking for damages and assessing fees
  • Regularly cleaned, inspected and maintained rental equipment for customer use
  • Answered customer questions and clarified service fees, company policies and rental procedures
  • Completed training as a qualified technician
  • Health and safety reviews with equipment.

Education

Saint Kentigern College
Pakuranga, NZ

Skills

  • Human resources support
  • Strategic business planning
  • Client relationship building
  • Passive Candidate Engagement
  • Behavioral Interviewing
  • Onboarding Management
  • Brand representation
  • Lead generation
  • Upselling and cross-selling
  • Competency-Based Interviewing
  • Technical Recruiting

Timeline

Lead Talent Acquisition Specialist

PeopleScout - A TrueBlue
11.2022 - Current

RECRUITMENT CONSULTANT

Adecco Personnel Limited
02.2020 - 11.2022

ACCOUNT MANAGER

New Zealand Couriers Ltd
03.2019 - 02.2020

EARLY CHILDHOOD TEACHER

Education Personale
10.2018 - 03.2019

CUSTOMER SERVICE REPRESENTATIVE

DHL express
06.2016 - 12.2018

PERSONAL FINANCE TEAM MEMBER

Cash converts
11.2015 - 06.2016

SKI RENTAL TECHNICIAN

Mount Ruapehu
06.2014 - 08.2014

Saint Kentigern College

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KELLIE MCNIE