Kelly Ann Windsor

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Developed customized solutions for clients based on a deep understanding of their unique requirements, delivering exceptional value and driving repeat business.
• Generated new business with marketing initiatives and strategic plans.
• Enhanced sales performance through development of effective sales strategies and comprehensive product knowledge.
• Increased sales revenue by implementing effective sales strategies and fostering strong customer relationships.
• Website development, advertising campaigns, design of Marketing material.
• Administration, Xero- accounts receivable & payable.
• Built and maintained relationships with Suppliers.
• Stock ordering and control.

• Coordinated with sales support teams to ensure prompt delivery of orders and resolution of any outstanding issues affecting key accounts.
• Boosted client satisfaction by providing exceptional sales support and promptly addressing concerns.
• Collaborated with sales team and delivered outstanding sales support to retain and grow business.
• Maintained and monitored Corporate accounts, ensuring continuity of orders.
• Personal Assistant duties - Appointment setting, trip planning and scheduling.
• Invoicing, Processing of orders, customer follow ups.
• I left this business to start a business with my partner.

• I was employed on a part time basis of 40 hours per term
• This was a year contract.

• Oversaw the administrative processes within the office.
• Scheduling of jobs, ensuring correct paperwork and procedures in place.
• Preparing quotations for clients both private and corporate.
• Data entry and filing.
• Advertising on Social Media.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• I left this company to immigrate to New Zealand
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

• Sales of veterinary products to the veterinary and health industries.
• Training of veterinary staff, auditing of clinics & implementation of programmes
• Presentations of protocols
• Enhanced sales performance through the development of effective sales strategies and comprehensive product knowledge.
• Increased sales revenue by implementing effective sales strategies and fostering strong customer relationships.
• I left this position to work from home with my baby.

• I worked as a veterinary nurse at the following veterinary practices:
• Bryanston animal Hospital (RSA)- A specialist referral hospital, specializing in both Medical and surgical referrals.
• North Rand Animal Clinic(RSA): A mixed practice specialising in Equine medicine and surgery as well as Companion animals.
• Royal Veterinary College- Equine Hospital (UK): I did my OE in the Uk.
• Menlyn Animal clinic: Companion animal clinic.

During my time at these practices I performed all Nursing duties including but not limited to Anaesthesia, Medicine cases, surgical assistance, x-raying, hospital management, drug ordering, customer service.