Kelly-Kimberley Mamaku
Taupo,WKO
Summary
Proven track record in enhancing customer experiences and sales at Mitre 10 Mega, showcasing exceptional sales expertise and problem-solving abilities. Adept at stock management and team support, consistently contributing to improved productivity and efficiency. Demonstrates reliability and organization, with a focus on achieving results through collaboration and superior service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Assistant
Mitre 10 Mega
09.2022 - 07.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Process Associate
Inghams Enterprises
03.2017 - 09.2022
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Night Stocker
The Warehouse Group
06.2012 - 02.2017
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Team Member
Tenon Ltd
01.2002 - 06.2004
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Supermarket Worker
Franklins Supermarket
09.1996 - 03.2002
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Education
Rochedale State High School
Brisbane, QldSkills
- Stock management
- Sales expertise
- Team support and assistance
- Organization
- Multitasking Abilities
- Problem-solving abilities
Certification
- Forklift Certification
Timeline
Sales Assistant
Mitre 10 Mega
09.2022 - 07.2024
Process Associate
Inghams Enterprises
03.2017 - 09.2022
Night Stocker
The Warehouse Group
06.2012 - 02.2017
Team Member
Tenon Ltd
01.2002 - 06.2004
Supermarket Worker
Franklins Supermarket
09.1996 - 03.2002
- Forklift Certification
Rochedale State High School
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