Kelly O'Sullivan
Palmerston North
Summary
Highly motivated, adaptable and efficient professional with a background in Finance, Administration and Sales. Committed to delivering exceptional customer service while building and maintaining relationships with new and existing clients. Excellent phone manner and written communication skills helped gain management of lead accounts. A team player who has the ability to work independently. Maintained accurate financial and administrative records that contributed to successful audits. Skills include problem solving and analytical thinking.
Overview
22
22
years of professional experience
Work History
Business Development Consultant
Business Training New Zealand
, Palmerston North
04.2019 - 11.2021
- Generating leads and turning them into opportunities for sales
- Contacting potential customers via telephone and email
- Working to KPI’s and revenue targets as set by the managing director
- Identifying opportunities for new business within the market
- Building long term relationships with new and existing customers
- Ensuring all administration relating to sales is completed effectively.
Corporate International Consultant
Orbit Travel
, Palmerston North
02.2011 - 08.2011
- Provided travel solutions to Massey University Staff, Visitors and Students
- All administration duties from start to finish
- Managing international group bookings up to 20 people.
Travel Manager
Corporate Traveller
Australia, Sydney
11.2008 - 12.2010
- Managed a portfolio of corporate travel for small, medium and large size business.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Responded promptly to customer inquiries concerning flight schedules, fares and other related issues.
- Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Organised corporate travel arrangements, including air and ground transportation and hotel accommodations.
- Maintained relationships with external service providers such as airlines, hotels, car rental companies and other vendors.
- Significant back end accounting required including invoicing, reconciling and receipting transactions.
- Account management for smaller accounts, provide reports on actual spend.
Assistant Management Accountant
Aussie Home Loans
Australia, Sydney
12.2007 - 11.2008
- Responsible for all revenue related month end processing, analysis of variance to budget including prior year and balance sheet reconciliations.
- Report on settlements by Lender month on month, making sure the revenue received is consistent with contractual rates.
- Maintenance of the Premises lease schedule tracking rent review dates and checking invoices to make sure increase of rents are in line with lease agreements. Process Make Good provisions as part of month end and provide backup for annual budget.
- Track projects against investment spend budget, provide monthly reports to project managers, make adjustments as required and transfer any costs to be capitalised during month end process.
- Fixed Assets and depreciation schedules.
- Prepared journal entries for month end.
Operational Reports Analyst
SingTel Optus Pty Ltd
Australia, Sydney
08.2006 - 09.2007
- Main responsibility was the collation, analysis and presentation of operational data to be used for decision making within the consumer division, by management.
- Provide support to the marketing teams in the form of weekly trading and churn reports, refine current reports as well as develop new reports as required.
- Liaise with Product managers to ensure reports meet their needs and provide ad hoc analysis as required.
- Liaise with Product managers to ensure reports meet their needs and provide ad hoc analysis as required.
- Maintained mobile adds/churn database, carried out daily loads, queried mobile adds/churn database and prepared weekly results summary
Marketing Accounts Coordinator
SingTel Optus Pty Ltd
Australia, Sydney
08.2005 - 08.2006
- Management of the purchase order process for Consumer and Small Business advertising and promotions.
- Raise, revise and track status of purchase orders including liaising with vendors to ensure they have received documentation to carry out jobs.
- Process goods received notes and notify accounts to process payments.
- Manage outstanding purchase orders to ensure they are still relevant.
- Management of key vendor accounts.
Finance Assistant
Nickelodeon Australia
Australia, Sydney
01.2005 - 07.2006
- Month end accruals, journals, creditor statement reconciliations, intercompany account reconciliations, debtors/sundry and staff receivable account reconciliations.
- Posting Fixed Asset invoices, maintenance of the Fixed Asset register and preparation and management of depreciation schedules.
- Accounts Payable, including weekly cheque run and EFT payments.
- Raising sales invoices, credit control and management of debtor's ledger.
- Corporate credit card management.
Accounts Payable Officer
EMI Music Australia
Australia, Sydney
07.2004 - 12.2004
- Processed high volume of invoices in a timely manner, ensuring accuracy and completeness of all documentation.
- Coding and input of employee expense claims and overhead invoices.
- Resolved invoice discrepancies in an efficient manner.
- Supplier statement reconciliations.
- Assisted with the preparation of journal entries for month-end close process.
Accounts Receivable Clerk
Mearsk Australia
Australia, Sydney
01.2004 - 05.2004
- Responsible for entering cheques and telegraphic transfers onto oracle and printing out batch reports for banking.
- Query of old payments and file backup information received with cheque payments into their batch number
Accounts Assistant
Rosenbluth Travel
United Kingdom, London
06.2003 - 10.2003
- Entering invoices and credit notes for accounts payable.
- Assist Finance team with various month end tasks as required.
- Attend Educationals to increase industry knowledge.
Accounts Assistant
Loral Skynet
United Kingdom, London
07.2002 - 01.2003
- Liaison between Head Office Accounts department in the United States and suppliers in the united kingdom to investigate non payment, speed up late payment or provide proof of payment to suppliers.
- Coding and logging supplier invoices, tracking through to payment.
- Produce reports for account receivables, chase up late payments, bank and document money received.
Finance Assistant
Cancer Research UK
United Kingdom, London
03.2001 - 03.2002
- Manage 22 regional petty cash accounts, this involved checking claims and reimbursing the regional bank accounts, also opening and closing accounts as required.
- Monthly and quarterly reconciliation's.
- Monthly bank reconciliations for 4 of the main accounts held at head office. Investigate outstanding items on the bank statements.
- Assist the Financial Accounts Assistant on a weekly basis with various Trading Account duties including paying suppliers, raising invoices and entering invoices and credit notes.
- Post foreign exchange rates onto oracle and email rates out to departments.
- Perform daily calculations and placement of overnight money market investment.
Duty Manager
North London Backpackers Ltd
London, United Kingdom
08.2000 - 12.2000
- Day to day running of the backpackers, including supervising the other staff members and hand over to the night receptionist.
- Handling cash and administration of the computer booking system.
- Helping backpackers with questions and generally trying to make their stay enjoyable, including arranging social activities and making suggestions regarding day trips outside of London.
Accounts Assistant
Wellington Newspapers Limited
Wellington, New Zealand
07.1999 - 03.2000
- Checking reports and making corrections.
- Prepare credit card refunds, enter credit card and cash payments.
- Set up new accounts and make any changes to old account details.
- Data entry of credit notes and invoices.
Education
New Zealand Certificate in Real Estate (Salesperson) Level 4 -
Open Polytechnic - Te Pūkenga
01.2021
New Zealand Certificate in Business (Small Business Management) -
UCOL Palmerston North
01.2018
Diploma in Interior Design -
UCOL Palmerston North
01.2012
National Certificate in Business Administration and Computing -
Waiaraki Polytechnic New Zealand
01.1998
Skills
- Problem solving
- Teamwork
- Great communication
- Self-management
- Initiative
- Time Management
Timeline
Business Development Consultant
Business Training New Zealand
04.2019 - 11.2021
Corporate International Consultant
Orbit Travel
02.2011 - 08.2011
Travel Manager
Corporate Traveller
11.2008 - 12.2010
Assistant Management Accountant
Aussie Home Loans
12.2007 - 11.2008
Operational Reports Analyst
SingTel Optus Pty Ltd
08.2006 - 09.2007
Marketing Accounts Coordinator
SingTel Optus Pty Ltd
08.2005 - 08.2006
Finance Assistant
Nickelodeon Australia
01.2005 - 07.2006
Accounts Payable Officer
EMI Music Australia
07.2004 - 12.2004
Accounts Receivable Clerk
Mearsk Australia
01.2004 - 05.2004
Accounts Assistant
Rosenbluth Travel
06.2003 - 10.2003
Accounts Assistant
Loral Skynet
07.2002 - 01.2003
Finance Assistant
Cancer Research UK
03.2001 - 03.2002
Duty Manager
North London Backpackers Ltd
08.2000 - 12.2000
Accounts Assistant
Wellington Newspapers Limited
07.1999 - 03.2000
New Zealand Certificate in Real Estate (Salesperson) Level 4 -
Open Polytechnic - Te Pūkenga
New Zealand Certificate in Business (Small Business Management) -
UCOL Palmerston North
Diploma in Interior Design -
UCOL Palmerston North
National Certificate in Business Administration and Computing -
Waiaraki Polytechnic New Zealand
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