KELLY SINCLAIR
Bluff,New Zealand
Summary
Dedicated professional with a strong commitment to exceeding expectations and achieving high productivity. Proven expertise in team leadership, inventory management, and customer service excellence. Recognized for effective communication, problem-solving skills, and adaptability, contributing to smooth operations and positive work environments. Focused on fostering teamwork and meeting operational goals with integrity and reliability.
Overview
14
14
years of professional experience
Work History
Testing Technician
The Drug Detection Agency
Invercargill
07.2023 - Current
- Conducted urine, saliva, and hair follicle drug testing in accordance with laboratory procedures.
- Performed drug tests on employees and job applicants to ensure compliance with company policies and government regulations.
- Coordinated collection of specimens from various sites in a timely manner.
- Maintained a clean and safe work environment by following established protocols for disposing of hazardous materials.
Teacher Aide
Bluff School
Bluff
07.2022 - 12.2022
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Supported classroom teacher in managing a diverse classroom of students.
- Assisted in organizing and supervising school events and field trips.
Courier Driver
Bluff Couriers
Bluff
04.2019 - 10.2021
- Sorted and handled diverse items for delivery, including heavy and oversized goods.
- Managed time effectively to ensure timely delivery of items, meeting client expectations.
- Loaded and unloaded company vehicle while adhering to safety protocols.
- Utilized common sense when entering client premises to uphold health and safety standards.
- Maintained accurate delivery records to efficiently address client inquiries.
Administrator Coordinator
Southland District Health Board
Invercargill
01.2021 - 07.2021
- Provided administrative support for vaccination centre operations.
- Executed reception duties for clients scheduled for vaccinations.
- Utilized database to verify client information and schedule follow-up appointments.
- Ordered supplies for onsite and mobile clinics to ensure operational readiness.
- Organized staff rosters for vaccination and support personnel.
- Facilitated clear communication among staff and the public regarding procedures.
Area Supervisor
Spotless Services, Downer
Invercargill
11.2018 - 03.2019
- Managed 37 staff across Southland to uphold operational efficiency.
- Conducted quality control audits to ensure compliance with established standards.
- Addressed and resolved issues within required timeframes to maintain service excellence.
- Inducted and trained new staff members to enhance team performance.
Shift Supervisor
South Pacific Meats
Invercargill
10.2011 - 12.2015
- Managed 72 staff across three departments to enhance operational efficiency.
- Monitored employee productivity regularly to identify improvement opportunities.
- Developed strategies that boosted team performance and productivity.
- Assessed processes and resolved issues promptly, ensuring workflow continuity.
- Maintained accurate records to support decision-making and compliance requirements.
- Facilitated daily communication with diverse stakeholders to strengthen relationships.
Education
National Certificate - Business Administration and Computing
Invercargill
Invercargill07.2017
National Certificate - Professional Cookery
Christchurch
Christchurch12.1998
Skills
- Active listening and positive communication
- Diverse interpersonal communication
- Proactive problem-solving strategies
- Seeking guidance when necessary
- Team leadership and training
- Collaborative teamwork for optimal outcomes
- Accurate process control completion
- Motivating others to meet deadlines
- Active listening and positive communication
- Diverse interpersonal communication
- Proactive problem-solving strategies
- Seeking guidance when necessary
- Team leadership and training
- Collaborative teamwork for optimal outcomes
- Accurate process control completion
- Motivating others to meet deadlines
References
References available upon request.
Timeline
Testing Technician
The Drug Detection Agency
07.2023 - Current
Teacher Aide
Bluff School
07.2022 - 12.2022
Administrator Coordinator
Southland District Health Board
01.2021 - 07.2021
Courier Driver
Bluff Couriers
04.2019 - 10.2021
Area Supervisor
Spotless Services, Downer
11.2018 - 03.2019
Shift Supervisor
South Pacific Meats
10.2011 - 12.2015
National Certificate - Business Administration and Computing
Invercargill
National Certificate - Professional Cookery
Christchurch
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