Kelly Spicer
Palmerston North,MWT
Summary
I am a organised multitasking Office Receptionist Administrator with great time management, detail-oriented and scheduling skills. I work well in a fast-paced, changing and challenging environment.
My strong skills and extensive professional experience means that you can rely and depend on me in handling both customer and office needs to tackle all responsibilities of the job effectively and efficiently.
Overview
22
22
years of professional experience
Work History
Property Manager
Property Brokers
Palmerston North
11.2023 - Current
- Management of a Property Portfolio of over 100 properties
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants and owners in a timely manner.
- Ensured that all rent payments were collected on time by following up with tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Receptionist Administrator
Property Brokers
, Palmerston North
02.2023 - 11.2023
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant person.
- Organised daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Assisted with administrative tasks such as data entry of Sales Agreements into company databases.
- Adhered to company policies regarding confidentiality of sensitive information.
Receptionist Administrator
Eyes on Broadway
, Palmerston North
05.2009 - 02.2023
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled and confirmed patient appointments and consultations, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services.
- Managed medical records using in-house health record system.
- Processed referrals for specialist visits.
- Maintained confidentiality of records relating to clients' treatment and results.
- Screened and prioritised telephone calls and walk in patients by determining or addressing needs.
- Managing the Diabetic Clinics - coordinating clinics and forwarding results to GP practices
Receptionist Administrator
NZ Couriers
, Palmerston North
03.2002 - 11.2007
- Reception
- Solving queries of parcel tracking
- Sales rep role (12 month secondment)
Skills
- Customer service-focused
- Professionalism and strong work ethic
- Great oral and written communication skills
- Personable and Approachable
- Confidentiality
- Willingness to learn and further my skills
- Attention to Detail
- Experience with Microsoft Word and Office
- Quick to learn in-house computer software and programs
References
Peter Giles
Previous owner of Eyes on Broadway and current Optometrist.
027-408-0140
Rachelle Watson
Previous Office Manager of Eyes on Broadway
021-170-7874
Timeline
Property Manager
Property Brokers
11.2023 - Current
Receptionist Administrator
Property Brokers
02.2023 - 11.2023
Receptionist Administrator
Eyes on Broadway
05.2009 - 02.2023
Receptionist Administrator
NZ Couriers
03.2002 - 11.2007
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