Kelly Wetere

• OBJECTIVE: Responsible for market development and expansion of the customer base, with an emphasis on developing new business for a specific product.
• Assistance of marketing representatives with their duties.
• Maintenance of business relationships that assist growth for all stakeholders by providing support and adding value.
• Engage directly with customers to formalize sales on specific lines of products.
• Responsible for the sales of produce at specific times.
• Responsible for gathering trade intelligence, customer feedback, and corrective action requests as necessary.
• Assist Marketing Representatives with credit procedures, and other tasks as required.
• Enhance preferred and developing relationships between suppliers and end users.
• Maintain effective communication with vendors regarding new products, marketing campaigns, discounts, and promotions.
• Identified systematic problems and root causes to resolve issues and improve service delivery.
• Analyze financial data, such as profit margins and cost analysis reports, in order to make informed decisions about purchasing activities.
• Create seasonal and promotional displays to maximize sales and profits.
• Collaborate with vendors and suppliers to negotiate purchasing terms, ensuring cost-effectiveness, and quality standards.
• Introduce new incentive and recognition supplier programs.
• Identified and addressed performance issues within the merchandising team, implementing solutions to improve efficiency.
  PURPOSE OF POSITION: To provide a level of service and expertise that is consistent with the position objective above.
  - Sales focus
  - Brand support
  - Marketing representative support
  - Product feedback reporting
  - Communications, internal and external
  - Compliance

OBJECTIVE: To ensure items get to the designated drop point quickly and in good condition, answer customer inquiries quickly and effectively, resolve issues with empathy and care, document main points to share with internal teams, nurture relationships, and improve brand credibility.

• Maintain confidentiality of sensitive information at all times.
• Conduct comprehensive checks and due diligence investigations on products and services to mitigate risk.
• Review orders, production schedules, and blueprints to determine work sequences and material shipping dates.
• Verify and document breakage and unsalable products, identifying overall trends.
• Communicate regularly with internal stakeholders, including management, operations teams, and drivers.
• Address problems head-on, and work with customers, personnel, and supervisors to resolve concerns.
• Collaborate with other departments to carry out the claims process and loss mitigation.
• Identify and troubleshoot logistical issues and delays, communicating issues to managers and customers.

PURPOSE OF POSITION: To deliver and manage Key accounts within the transport industry. To locate, gather, and distribute customers' goods to their allocated destination. The result of an investigation is a conclusion about what happened, and what actions are appropriate in response.

• Internal and external communications.
• Inventory control.
• Stock allocation.
• Product inquiries.
• quotations
• Key account dedication and care.
• discrepancies

• Debtors and Creditors Prophet iii accounting package
• Inventory Control
• Communication with external & internal customers
• Receipt processing
• Stocktaking
• Preparation of Financial Statements
• Time Keeping
• Payroll