Summary
Work History
Skills
Accomplishments
Timeline
BusinessAnalyst

Kelly Ford

Auckland,Kaukapakapa

Summary

Im highly motivated to fill the Rep position you have advertised.

Firstly I've amazing customer service skills and are customer driven.

I will always maintain a happy, safe and professional work environment.

Im not certain of a lot of things but i am certain i can do this job and do it well.

I have a great sense of humour I love a challenge and have the thought process that there is nothing that i can't learn or do.

I have a 12 year old son so you know i can handle a challenge and my feelings can't be hurt.

I would love the opportunity to work for this company i know i would be a great asset.



Work History

Petrol Station Assistant

Gull Kaukapakapa
09.2017 - Current
  • Managed inventory levels, ensuring optimal stock at all times for customer needs. While keeping costs down.
  • Face to face Costumer Service always with a smile and kindness. I love to serve our customers and i want them to always feel welcomed.
  • Prepared multiple orders simultaneously during peak times. Maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to achieve daily productivity goals and consistently meet deadlines for mail distribution.

Cafe Assistant

The Ginger Crunch Cafe
07.2008 - 05.2011
  • Ensured compliance with food safety regulations by implementing strict sanitation protocols.
  • Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
  • Succeeded in upselling menu items through suggestive selling techniques, increasing revenue for the cafe.
  • Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
  • Maintained a welcoming atmosphere by keeping a clean, organized, and visually appealing cafe environment.

Skills

  • Fantastic people skills
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Product knowledge

Accomplishments

2010 Finalist of the Manaakitanaga Awards for Excellence In Customer Service.

Every year i have the opportunity to fundraise for Gumboot Friday. This Is a charity that so important to me.

Timeline

Petrol Station Assistant

Gull Kaukapakapa
09.2017 - Current

Cafe Assistant

The Ginger Crunch Cafe
07.2008 - 05.2011
Kelly Ford