Kelsey Brown
Auckland
Summary
Offering positive attitude and strong dedication to customer service, ready to learn and grow within retail environment. Brings ability to quickly assimilate store policies and procedures, alongside competent handling of point-of-sale systems and inventory management.
Overview
1
1
year of professional experience
Work History
Retail Keyholder
Number One Shoes
01.2024 - Current
- Accepted and processed customer returns.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
- Monitored store KPIs closely, identifying trends and implementing necessary adjustments to drive success.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Tourism And Hospitality
Manurewa High School
Auckland, NZ12-2024
Skills
- Store operations
- Strong leadership
- Customer service
- Reliability
- Teamwork and collaboration
- Willingness to learn
- Time management
- Problem-solving
- Attention to detail
Timeline
Retail Keyholder
Number One Shoes
01.2024 - Current
Tourism And Hospitality
Manurewa High School
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