Kelsey Chesswas
CHAPEL HILL,QLD
Summary
Hi im Kelsey, 24 yr old kiwi professional woman with extensive experience in hospitality from finishing highschool then 4 years experience in office administration.
I am fabulous at managing daily operations and ensuring efficient communication. I have a strong focus on keeping a true team environment, health and safety and achieving client satisfaction. Skilled in multitasking, problem-solving, and maintaining organized records.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Officer
Riverlea Contractors Limited
09.2021 - Current
- Responsible along side company owners for the day-to-day dispatching of 15 tractors, implements, and 4 truck/trailer units.
- Regularly work alongside international staff, adapting communication and support to overcome language barriers and ensure smooth daily operations.
- Receive and manage work requests directly from clients via phone, including tasks such as crop harvesting, effluent spreading, dairy farm maintenance.
- Confident in setting up and operating portable weighbridge scales for weighing grass and maize trailers, with accurate data entry.
- Schedule WOFs, COFs, and RUCs to ensure full fleet compliance with legal requirements.
- Order parts and consumables through various suppliers work workshop and fleet.
- Competent in using the Xero invoicing system to bill clients for completed work.
Milk Bar Manager
Deluxe Diner New Plymouth
03.2021 - 09.2021
- Helped create a friendly and inclusive workplace by staying approachable, reliable, and respectful with both staff and customers.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Quickly learned to prepare a diverse range of milkshakes and blended beverages, adapting to new recipes with ease.
- Responsible for ordering milk bar consumables each week to ensure stock is always on hand.
- Took and processed customer orders accurately and efficiently, maintaining attention to detail under pressure.
- Handled customer complaints professionally and effectively, turning challenging situations into positive outcomes.
- Built strong rapport with regular customers through friendly, consistent service.
Education
New Plymouth Girls' High School
New Plymouth, Taranaki, NZ01-2018
Skills
- Dispatch & Logistics Coordination
- Customer Service
- Inventory and supply ordering
- Time management & Problem solving
- Xero invoicing, Microsoft excel, Google sheets
- Competent in driving Manual and automatic vehicles
Certification
New Zealand Class 1
New Zealand Class 2
New Zealand Class 4 Learners
Timeline
Logistics Officer
Riverlea Contractors Limited
09.2021 - Current
Milk Bar Manager
Deluxe Diner New Plymouth
03.2021 - 09.2021
New Plymouth Girls' High School
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