Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kelsey Chesswas

CHAPEL HILL,QLD

Summary

Hi im Kelsey, 24 yr old kiwi professional woman with extensive experience in hospitality from finishing highschool then 4 years experience in office administration.

I am fabulous at managing daily operations and ensuring efficient communication. I have a strong focus on keeping a true team environment, health and safety and achieving client satisfaction. Skilled in multitasking, problem-solving, and maintaining organized records.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Logistics Officer

Riverlea Contractors Limited
09.2021 - Current
  • Responsible along side company owners for the day-to-day dispatching of 15 tractors, implements, and 4 truck/trailer units.
  • Regularly work alongside international staff, adapting communication and support to overcome language barriers and ensure smooth daily operations.
  • Receive and manage work requests directly from clients via phone, including tasks such as crop harvesting, effluent spreading, dairy farm maintenance.
  • Confident in setting up and operating portable weighbridge scales for weighing grass and maize trailers, with accurate data entry.
  • Schedule WOFs, COFs, and RUCs to ensure full fleet compliance with legal requirements.
  • Order parts and consumables through various suppliers work workshop and fleet.
  • Competent in using the Xero invoicing system to bill clients for completed work.



Milk Bar Manager

Deluxe Diner New Plymouth
03.2021 - 09.2021
  • Helped create a friendly and inclusive workplace by staying approachable, reliable, and respectful with both staff and customers.
  • Closed out cash register and prepared cashier report at close of business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Quickly learned to prepare a diverse range of milkshakes and blended beverages, adapting to new recipes with ease.
  • Responsible for ordering milk bar consumables each week to ensure stock is always on hand.
  • Took and processed customer orders accurately and efficiently, maintaining attention to detail under pressure.
  • Handled customer complaints professionally and effectively, turning challenging situations into positive outcomes.
  • Built strong rapport with regular customers through friendly, consistent service.

Education

New Plymouth Girls' High School
New Plymouth, Taranaki, NZ
01-2018

Skills

  • Dispatch & Logistics Coordination
  • Customer Service
  • Inventory and supply ordering
  • Time management & Problem solving
  • Xero invoicing, Microsoft excel, Google sheets
  • Competent in driving Manual and automatic vehicles

Certification

New Zealand Class 1

New Zealand Class 2

New Zealand Class 4 Learners

Timeline

Logistics Officer

Riverlea Contractors Limited
09.2021 - Current

Milk Bar Manager

Deluxe Diner New Plymouth
03.2021 - 09.2021

New Plymouth Girls' High School

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Kelsey Chesswas