Kelsey De Koning
London
Summary
Outgoing and motivated Office Administrator with several years of experience in both Adminstrive and Hospitality services. Applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting customers, managing phones and tackling staff or customer requests. Friendly and respectful with positive attitude that creates warm and inviting atmosphere.
Overview
14
14
years of professional experience
Work History
Office Administration Manager
Central Custom Engineering
Alexandra, Otago
01.2021 - 02.2025
- Managed day-to-day office operations and provided administrative support.
- Processed new employee paperwork and entered information into payroll system.
- Prepare GST returns and file PAYE
- Processed payroll for 12 employees weekly, ensuring accuracy of pay and deductions.
- Verified, coded and entered invoices into accounting software.
- Maintained accurate records of accounts payable and receivable transactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate person.
- Ordered supplies and maintained an inventory of office and workshop stock.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
Hospitality Worker
City Pub Co
London, UK
12.2018 - 01.2021
- Waitress and bar duties.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Managed reservations system, ensuring accuracy in bookings and availability.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Effectively multitasked within fast-paced environment.
- Processed payments accurately and efficiently with POS system.
Office Administrator
Central Custom Engineering
Alexandra, Otago
08.2017 - 11.2018
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Maintained accurate records of accounts payable and receivable transactions.
- Performed daily bank reconciliations of all cash accounts.
Waitress
City Pub Co
London, United Kingdom
08.2014 - 07.2017
- Waitress and bar duties
Administrative Assistant
Central Motorways Ltd
Alexandra , Otago
06.2012 - 07.2014
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients, customers and staff members.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Bakery Worker
Alexandra New World
Alexandra, Otago
01.2011 - 05.2012
Education
Dunstan High School
Alexandra01-2010
Skills
- Communication skills
- Time management
- Customer satisfaction
- Self motivation
- Organizational skills
- Multitasking abilities
- Highly reliable
- Friendly and outgoing
References
References available upon request.
Timeline
Office Administration Manager
Central Custom Engineering
01.2021 - 02.2025
Hospitality Worker
City Pub Co
12.2018 - 01.2021
Office Administrator
Central Custom Engineering
08.2017 - 11.2018
Waitress
City Pub Co
08.2014 - 07.2017
Administrative Assistant
Central Motorways Ltd
06.2012 - 07.2014
Bakery Worker
Alexandra New World
01.2011 - 05.2012
Dunstan High School