Kelsey Kingi
Foxton,MWT
Summary
Driven professional with a proven track record at One4All, excelling in outbound calling and donation solicitation for the NZ deaf foundation. Demonstrates exceptional customer engagement and effective communication skills, achieving a significant increase in donations. Skilled in call management and performance tracking, consistently meeting and surpassing goals with a goal-oriented mindset and stress tolerance.
Overview
11
11
years of professional experience
Work History
Call Canter
One4All
Palmerston North, MWT
07.2015 - 10.2026
Did outbound calling to people for donations for the NZ deaf foundation.
Education
NCEA Level 1 -
Kapiti College
Raumati Beach, WGN12.2014
Skills
- Liturgical knowledge
- Pastoral Care
- Outreach initiatives
- Prayer leadership
- Call Center Customer Service
- Goal-oriented mindset
- Stress Tolerance
- Performance Tracking
- Up-selling capabilities
- Industry Awareness
- Script Reading
- Donation Solicitation
- Call Management
- Marketing Strategies
- Customer Service
- Multitasking
- Active Listening
- Effective Communication
- Customer Engagement
- Phone Etiquette
- Data Entry
- Outbound Calling
- Professionalism
- Payment Processing
Timeline
Call Canter
One4All
07.2015 - 10.2026
NCEA Level 1 -
Kapiti College