Kelsey White
Rotorua
Summary
Team leader recognized for delivering outstanding customer service and effective cash handling. Experienced in training staff and maintaining store operations to drive sales and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Leader - Cashier
Hart Stores
2024.10 - 2025.09
- Delivered friendly and efficient customer service in a busy retail environment.
- Operated cash registers, processed payments, and handled returns and exchanges.
- Trained new staff members on register use, store policies, and daily procedures.
- Assisted with opening and closing the store, including cash handling and floor preparation.
- Prepared for, and assisted with, truck shipments, including receiving and organizing stock.
- Maintained the sales floor by restocking shelves, organizing displays, and keeping the store clean and presentable.
Sales Associate
Bluenotes
2022.08 - 2023.11
- Assisted customers in selecting clothing and accessories for their needs.
- Educated customers on current promotions and loyalty programs to enhance shopping experience.
- Collaborated with team members to achieve daily sales targets and support store initiatives.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Saint Peters Secondary School
Peterborough, Ontario2025-06
Skills
- Customer service
- Team leadership
- Employee training
- Visual merchandising
- Sales support
- Cash handling
Reference Letter
Scott Cherwaty
Store Manager
Hart Department Stores
1154 Chemong Rd
Peterborough, Ontario K9H 7N1
hartstores088@hartstores.com
705.740.1674
September 18, 2025
To Whom It May Concern,
I am pleased to write this reference letter for Kelsey White, who has been employed with Hart Peterborough as a Clerk/Cashier from October 2024 to August 2025.
During their time with us, Kelsey consistently demonstrated skills in customer service, project management, mult-tasking, reliability and thorouhness. Kelsey was an integral part of our team, contributing significantly to the success of sales and accountability in the store. Kelsey has a good work ethic and is highly dependable, often going above and beyond what was expected.
In addition to their work skills, Kelsey is a pleasure to work with mas well as is respectful, positive, and always willing to lend a hand to colleagues. Their interpersonal skills, coupled with their strong sense of professionalism, allowed them to build great rapport with both customers and staff members.
I have no doubt that Kelsey will be an asset to any organization they choose to join. They leave Hart Peterborough with my highest recommendation. If you have any questions or would like further information, please don't hesitate to contact me.
Thank you for your time and consideration.
Sincerely,
Scott Cherwaty
Store Manager
Hart Department Stores
705.740.1674
Timeline
Team Leader - Cashier
Hart Stores
2024.10 - 2025.09
Sales Associate
Bluenotes
2022.08 - 2023.11
High School Diploma -
Saint Peters Secondary School