Kelsie Taylor
WKO
Summary
A hands-on, people-focused operations specialist with 10+ years' experience across the construction and property sectors. I bring a deep understanding of end-to-end build processes, stakeholder engagement, and cross-team coordination. Having most recently led the operational set-up of a residential construction company, I'm now looking for my next challenge where I can apply my systems thinking, delivery mindset, and natural leadership strengths.
I'm a fast learner who thrives in collaborative environments, with a strong reputation for getting stuck in, building trust quickly, and adding value from day one. Whether assisting with scheduling, site visits, client updates or contractor coordination - I'm ready to contribute.
Overview
11
11
years of professional experience
Work History
Construction Operations Manager (12month Contract)
Lockerbie Estate
05.2024 - 05.2025
- Led the operational launch of a new residential development, coordinating workflows across sales, design, client experience and delivery.
- Set up project and operational systems to support the commencement of two builds a week, ensuring teams had visibility across key milestones.
- Recruited and onboarded team members, trades and suppliers - ensuring delivery consistency and smooth contractor relationships.
- Represented the business in council and community conversations; hosted local open days to build trust and engagement.
- Stepped in to support client-side project delivery where needed, maintaining timelines and communications on early-stage builds.
Build Support Manager
Classic Builders Waikato
01.2020 - 05.2024
- Coordinated end-to-end build support across a large regional residential portfolio.
- Managed WIP schedules and ensured alignment between sales, operations, design, and site teams.
- Prepared and reviewed documentation for tenders, consenting, council liaison, and regulatory compliance.
- Built strong relationships with subcontractors, suppliers and internal teams; known for reliability and communication.
- Spearheaded process improvements that enhanced reporting, client experience, and project flow - which were rolled out nationally and was recognised with the 'Innovation Award'
Building Coordinator / Admin Coordinator
Classic Builders Waikato
02.2017 - 01.2020
- Supported the delivery of residential developments, managing all build administration and client updates.
- Took ownership of handover processes, remedials, and quality control checklists.
- Liaised directly with contractors, consultants, council teams and clients to keep builds on track and well-communicated.
Customer Service Representative
Hirepool Events
08.2014 - 01.2017
- Coordinated operations resourcing and logistics for high-profile national events (Fieldays, FIFA U20, Cricket World Cup).
- Built and maintained event databases, ran forecasting, and led warehouse and equipment scheduling.
- Trained teams nationally, and frequently supported with project or planning overflow.
Skills
- Project & workflow coordination
- Stakeholder & consultant engagement
- Site & schedule awareness
- Client communication & reporting
- Risk & issue resolution
- Contractor and supplier coordination
- Document & compliance tracking
- Microsoft 365, CRM's, Smartsheet
Community And Industry Involvement
- Founding Committee Member, National Association of Women in Construction (NAWIC) Waikato (2020 – Present)
- Volunteer Event Coordinator, Kids in Need Waikato (2020 - Present)
Timeline
Construction Operations Manager (12month Contract)
Lockerbie Estate
05.2024 - 05.2025
Build Support Manager
Classic Builders Waikato
01.2020 - 05.2024
Building Coordinator / Admin Coordinator
Classic Builders Waikato
02.2017 - 01.2020
Customer Service Representative
Hirepool Events
08.2014 - 01.2017
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