Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Kelston Heperi

Kelston Heperi

Wellington,WGN

Summary

Dedicated Community Support Worker with the Salvation Army, skilled in crisis intervention and regulatory compliance. Successfully enhanced resident engagement through bi-weekly meetings, fostering open communication and dignity. Expert in meal planning and infection control, ensuring a safe and supportive environment for all residents. Committed to excellence in customer service and care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Community Support Worker

Salvation Army
Island Bay, Wellington
09.2020 - Current

Upholds The Salvation Army Mission and Christian values in all interactions.

Maintains confidentiality of residents' personal information and adheres to privacy legislation.

Supports dignity, individuality, and privacy of each resident throughout care processes.

Facilitates discussions during bi-weekly house meetings for residents to express concerns and aspirations.

Ensures compliance with infection control policies and handover procedures at shift changes.

Provides assistance to residents in meeting personal hygiene needs based on established task lists.

Prepares weekly meal plans and conducts grocery shopping with residents every Saturday.

Records compliments regarding services provided and maintains open communication with residents and their families.

Education

Some College (No Degree) - New Zealand Certificate in Health & Wellbeing

Careerforce
Wellington, NZ
07-2024

Some College (No Degree) - New Zealand Diploma in Tourism & Travel (Level 5)

New Zealand School of Tourism Limited
Wellington, NZ
09-2016

Skills

  • Community support and crisis intervention
  • Infection control practices
  • Meal planning and nutrition
  • Customer service excellence
  • Regulatory compliance adherence

Certification

  • Situational safety workshop
  • Essential first aid
  • Keeping children safe

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Community Support Worker

Salvation Army
09.2020 - Current

Some College (No Degree) - New Zealand Certificate in Health & Wellbeing

Careerforce

Some College (No Degree) - New Zealand Diploma in Tourism & Travel (Level 5)

New Zealand School of Tourism Limited
Kelston Heperi