Dedicated Community Support Worker with the Salvation Army, skilled in crisis intervention and regulatory compliance. Successfully enhanced resident engagement through bi-weekly meetings, fostering open communication and dignity. Expert in meal planning and infection control, ensuring a safe and supportive environment for all residents. Committed to excellence in customer service and care.
Upholds The Salvation Army Mission and Christian values in all interactions.
Maintains confidentiality of residents' personal information and adheres to privacy legislation.
Supports dignity, individuality, and privacy of each resident throughout care processes.
Facilitates discussions during bi-weekly house meetings for residents to express concerns and aspirations.
Ensures compliance with infection control policies and handover procedures at shift changes.
Provides assistance to residents in meeting personal hygiene needs based on established task lists.
Prepares weekly meal plans and conducts grocery shopping with residents every Saturday.
Records compliments regarding services provided and maintains open communication with residents and their families.