Ken Jiang
Key Accounts Manager
12 Pumau Place, Mission Heights
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and market trends. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Key Accounts Manager
Servicefoods
03.2024 - Current
- Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
- Identified new business opportunities by analyzing industry trends and competitor activities.
- Provided valuable insights to product development teams based on customer feedback, driving innovation in offerings.
- Developed a comprehensive understanding of customers'' needs, enabling targeted up-selling and cross-selling efforts.
Account Manager
Servicefoods
01.2023 - 03.2024
- Acquired, maintained new and existing customers and planned sale initiatives to expand market presence.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
Sales Representative
Gillmour's Manukau
11.2019 - 12.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and onboarding new clients.
- Managed over 150 customers with min 10% growth monthly
Liquor Buyer
Gilmour's Manukau
02.2018 - 11.2019
- Maintained appropriate inventory levels based on management direction and customer demand.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
Education
Bachelor of Business - Bachelor of Business
University Of Auckland
University Of Auckland 03.2014 - 11.2018
High School Diploma -
Papatoetoe High School
Papatoetoe, AUK 02.2009 - 11.2013
Skills
Account servicing
Strategic planning
Customer Relations
Network development
Product Expertise
Timeline
Key Accounts Manager
Servicefoods
03.2024 - Current
Account Manager
Servicefoods
01.2023 - 03.2024
Sales Representative
Gillmour's Manukau
11.2019 - 12.2022
Liquor Buyer
Gilmour's Manukau
02.2018 - 11.2019
Bachelor of Business - Bachelor of Business
University Of Auckland
03.2014 - 11.2018
High School Diploma -
Papatoetoe High School
02.2009 - 11.2013
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