Summary
Overview
Work History
Education
Skills
Languages
Driver License
Hobbies and Interests
References
Timeline
Generic

Kenisha Kashyap

Auckland,AUK

Summary

Adaptable student with knowledge of conflict resolution, customer communications and order processing. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.

Overview

6
6
years of professional experience

Work History

TEAM MEMBER

Aeila Dutyfree (Lalagardère Travel)
Auckland International Airport , Auckland
11.2022 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure customer satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor & addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greetings and excellent service.

CUSTOMER SERVICE REPRESENTATIVE

Auckland Indian Sweets & Snacks
Auckland
09.2021 - 11.2022
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Assisted with mentoring new employees during and after training
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Remained open to feedback from supervisor and peers to build and improve skills set.

COMMERCIAL CLEANER (Family Business)

Crest Clean
Auckland
01.2019 - 11.2022
  • Addressed carpet stains and spills with steam-cleaning
  • Gathered and emptied trash and deposited recycling into appropriate receptacles
  • Cleaned restrooms and replenished consumables
  • Swept and mopped floors and vacuumed carpets.

SALES ASSISTANT

Kmart NZ
Auckland
06.2021 - 12.2021
  • Reported product and price discrepancies to managers for review
  • Assisted customers with item returns and payment refunds
  • Provided strong customer service by greeting and building relationships with customers
  • Arranged store products on shelves and promotional displays.

Education

Health & Wellbeing With A Strand in Health Assistance - Level 3 Certificate - Healthcare

Ignite Colleges
Wiri, NZ
03-2025

DIPLOMA IN BUSINESS CANDIDATE -

Auckland University of Technology
Auckland
06-2022

ITC Travel and Tourism course (level 3) - Tourism

NZ School of Tourism
Auckland, NZ
06.2022

NCEA LEVEL 3 - High School Student

ONE TREE HILL COLLEGE
Penrose, Auckland

Skills

  • Time management
  • Willingness to learn
  • Calm and professional under pressure
  • Order and refund processing
  • Issue and complaint resolution
  • Courteous, with a strong service mindset
  • Data entry and maintenance

Languages

  • ENGLISH, Bilingual
  • HINDI, Fluent

Driver License

Full Drivers License - Class 1

Hobbies and Interests

  • Travelling & Adventures
  • Pampering myself
  • Cooking

References

References available upon request.

Timeline

TEAM MEMBER

Aeila Dutyfree (Lalagardère Travel)
11.2022 - Current

CUSTOMER SERVICE REPRESENTATIVE

Auckland Indian Sweets & Snacks
09.2021 - 11.2022

SALES ASSISTANT

Kmart NZ
06.2021 - 12.2021

COMMERCIAL CLEANER (Family Business)

Crest Clean
01.2019 - 11.2022

Health & Wellbeing With A Strand in Health Assistance - Level 3 Certificate - Healthcare

Ignite Colleges

DIPLOMA IN BUSINESS CANDIDATE -

Auckland University of Technology

ITC Travel and Tourism course (level 3) - Tourism

NZ School of Tourism

NCEA LEVEL 3 - High School Student

ONE TREE HILL COLLEGE

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Kenisha Kashyap