Kenrick Vincent
Auckland,Pukekohe
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Excellent at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Personal Banking Consultant
ASB
, Chartwell Branch
04.2023 - Current
- Communicated regularly with clients via phone, email, or face to face regarding their financial matters.
- Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and goal planning.
- Reviewed existing client accounts to identify any gaps or areas needing improvement.
Senior Customer Specialist
ASB
, Pukekohe
02.2022 - 04.2023
- Delivered inclusive assistance and guidance regarding KiwiSaver, ensuring alignment with specific objectives.
- Provided guidance on processes to customers and colleagues.
- Processed new account openings, including checking for compliance with Anti-Money Laundering rules.
Customer Specialist
ASB
06.2021 - 02.2022
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
Front of House/Back of House Worker
Burger Fuel
Pukekohe
01.2019 - 02.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Education
Bachelor of Property -
University of Auckland
Auckland01-2021
NCEA 1, 2 & 3 -
Pukekohe High School
Pukekohe, NZ01-2017
Skills
- Time Management
- Attention to Detail
- Opportunity Identification
- Efficiency Improvement
- Decision-making skills
- Team support
Affiliations
- Keeping fit and healthy
- Watching sports
- Spending time with friends and family
References
References available upon request.
Timeline
Personal Banking Consultant
ASB
04.2023 - Current
Senior Customer Specialist
ASB
02.2022 - 04.2023
Customer Specialist
ASB
06.2021 - 02.2022
Front of House/Back of House Worker
Burger Fuel
01.2019 - 02.2021
Bachelor of Property -
University of Auckland
NCEA 1, 2 & 3 -
Pukekohe High School
Similar Profiles
Melinda LeggMelinda Legg
Customer Experience Owner/ Product Owner at ASBCustomer Experience Owner/ Product Owner at ASB
Sachin RanasinghearachchiSachin Ranasinghearachchi
Personal Banking Consultant at ASBPersonal Banking Consultant at ASB
Sindhu VijaykumarSindhu Vijaykumar
FCI Analyst (Sanctions Remediation Analyst) at ASBFCI Analyst (Sanctions Remediation Analyst) at ASB