Kent Wharerau
Auckland
Summary
Equipped with strong people and interpersonal skills, willingness to learn, and the ability to communicate effectively. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
AM/PM Merchandise Manager
Costco Wholesale NZ
07.2023 - Current
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Analyzed sales data to identify trends and adjust inventory levels accordingly, preventing stock shortages and oversupply.
Merchandise Area Manager
Costco Wholesale NZ
06.2022 - 07.2023
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Checkout Manager
PAK'nSAVE Henderson
09.2021 - 06.2022
- Assisted customers with special requests or accommodations, showcasing exceptional service skills.
- Built positive relationships with customers to increase repeat business.
- Navigated high-pressure situations during peak hours effectively, keeping staff focused on delivering excellent service while maintaining operational efficiency.
Education
Certificate - Management Development Programme
Foodstuffs
Auckland04-2021
Bachelor of Arts - Performing And Screen Arts - Acting
UNITEC
Auckland, NZ04-2018
Diploma - Acting And Directing For Theatre
Hagley Theatre Company
12-2014
NCEA Level 1, 2 & 3 -
Hillmorton Highschool
ChristchurchSkills
- Sales Analysis
- Merchandise Allocation
- Problem-Solving
- Seasonal Planning
- Demand forecasting
- Promotional planning
- Merchandise presentation
- Retail display setup
Accomplishments
- Played a key role in the opening the first Costco Wholesale in New Zealand.
- Played a key role in opening a new PaK'nSave in West Auckland.
- Employee of the Year award for excellence in Customer Service - PaK'nSave Mt Albert - 2020
Timeline
AM/PM Merchandise Manager
Costco Wholesale NZ
07.2023 - Current
Merchandise Area Manager
Costco Wholesale NZ
06.2022 - 07.2023
Checkout Manager
PAK'nSAVE Henderson
09.2021 - 06.2022
Certificate - Management Development Programme
Foodstuffs
Bachelor of Arts - Performing And Screen Arts - Acting
UNITEC
Diploma - Acting And Directing For Theatre
Hagley Theatre Company
NCEA Level 1, 2 & 3 -
Hillmorton Highschool
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