Kenza Saoucha
Queenstown
Summary
I have been working in hospitality for the last 2 years. I recently arrived to New Zealand to get a new worldwide experience in that domain.
Overview
2
2
years of professional experience
Work History
Waitress/Barmaid/Head Waiter
O Green Oak PUB
02.2022 - 06.2023
- Opening/Closing, Greet customers, Prepare and serve standard drinks, Taking orders, Training staff
Restaurant Manager
Bistrot de Marcel French restaurant
06.2023 - 11.2023
- Organizing and supevising shifts, In charge of restaurant supplies, In charge of the cash registrer, Closing/opening the establishment, Training staff, Maintain a neat and clean area, Communicated with guests on regular basis and ensured that they are satisfied, Provided all customers efficient service at all times and cooperated with staff members for same
Food and Beverage Attendant
NZ Venue Co, Dr Rudis
03.2024 - 04.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs
- Maintained clean and organized dining areas
- Cash Handling
- Closing shifts
Skills
- Upselling
- Decision-Making
- Conflict and Complaint Resolution
- Menu presentation
- Transactions and Cash Handling
- Reservations Management
- Front-of-house display creation
- Food and Beverage Service
- Cleanliness
- Food Safety Standards
Age
20
Timeline
Food and Beverage Attendant
NZ Venue Co, Dr Rudis
03.2024 - 04.2024
Restaurant Manager
Bistrot de Marcel French restaurant
06.2023 - 11.2023
Waitress/Barmaid/Head Waiter
O Green Oak PUB
02.2022 - 06.2023
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