Kepa Heta
Manukau City
Summary
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.
Overview
13
13
years of professional experience
Work History
Medical Research Assistant
Otago University
01.2024 - Current
- Led presentations of research outcomes at conferences, increasing visibility of projects within academic community.
- Conducted training sessions on addiction education for staff and patients.
- Facilitated individual and group therapy sessions to support recovery goals.
College Tutor
Equippers College
02.2021 - 11.2022
- Evaluated student's strengths and weaknesses then developed personalized plans accordingly.
- Tutored college students and preparing them for Christian ministry.
- Motivated underperforming pupils so they could reach their full potential through music.
- Tutored students in the art of music production and recording.
Dog Walker & Handler
Private Practice
03.2020 - 01.2021
- Managed daily walking schedules for multiple clients, ensuring timely and safe service delivery.
- Monitored canine behavior during walks, identifying potential issues and adapting techniques to enhance safety.
- Developed strong relationships with pet owners through regular communication and updates on their dogs' activities.
- Led initiatives to improve dog safety protocols, enhancing overall service quality and reducing incidents.
Athletic Event Staff Member
Volleyball hawkesbay
01.2019 - 02.2020
- Supervised athletes during practices and games ensuring proper conduct at all times.
- Developed excellent customer service skills while working with event attendees to ensure satisfaction.
- Assisted with the setup and tear down of athletic events.
- Created and maintained accurate records of event attendance and staff assignments.
- Utilized problem solving strategies to address any issues that arose during events.
- Provided guidance to new staff members on how to properly perform their assigned tasks.
- Resolved conflicts between athletes or spectators in a professional manner.
Retail Sales Associate
Rockshop
01.2013 - 06.2016
- Greeted customers and engaged in conversation to assess needs.
- Received and processed online orders for shipment or store pick-up.
- Used POS system to process sales and refund transactions.
- Utilized sales strategies to increase average purchase amounts.
- Maintained a clean and organized store environment that met all safety standards.
- Delivered exceptional customer service to guests.
- Promoted store products by actively engaging customers and providing product demonstrations.
- Set up promotional displays and signage to increase sales.
Education
Song Writting And Musicianship
SAE Institute Auckland
Auckland02-2024
Doctor of Music Ministry (D.M.M.) - Christian Ministry
Equippers College
Manukau11-2020
Bachelor of Arts - Song Writting And Musicianship
SAE Institute Auckland
Auckland02-2024
Skills
- Problem-Solving & Critical Thinking
- Adaptability & Resilience
- Teamwork & Collaboration
- Leadership & Social Influence
- Digital Literacy & Technological Fluency
- Data Analytics & Data Literacy
- Artificial Intelligence (AI) Proficiency
- Emotional Intelligence
- Time Management & Organization
Accomplishments
Official New Zealand Beat competition winner 2023-2024.
2nd place New Zealand Nationals (Boxing) 2007
* North island Boxing Champs / Waikato winner
* Golden gloves
LANGUAGES
Maori
Conversational
Timeline
Medical Research Assistant
Otago University
01.2024 - Current
College Tutor
Equippers College
02.2021 - 11.2022
Dog Walker & Handler
Private Practice
03.2020 - 01.2021
Athletic Event Staff Member
Volleyball hawkesbay
01.2019 - 02.2020
Retail Sales Associate
Rockshop
01.2013 - 06.2016
Doctor of Music Ministry (D.M.M.) - Christian Ministry
Equippers College
Song Writting And Musicianship
SAE Institute Auckland
Bachelor of Arts - Song Writting And Musicianship
SAE Institute Auckland