Kere Taia
Summary
Dynamic professional with a proven track record in fostering community engagement and enhancing client well-being at Kahui Tu Kaha. Excelled in roles requiring excellent communication, critical thinking, and a friendly, positive attitude. Demonstrated exceptional ability to manage sensitive information and support diverse needs, ensuring high-quality outcomes and continuous improvement. Skilled in leveraging computer skills and teamwork to achieve organisational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Hapori Kaitiaki
Kainga Ora
05.2024 - Current
- The Hapori Kaitiaki Role is a new role at Te Mātāwai. Hapori Kaitiaki are the first point of contact for tenants living at Te Mātāwai. Hapori Kaitiaki is a Hybrid role blending the duties of receptionist, liaison to other Kainga Ora departments, support worker and site security.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Administrator
Evo Finance
10.2023 - 04.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personal records and updated internal databases to support document management.
- Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Ringa Awhina Tāngata (Support Worker)
Kahui Tu Kaha
06.2021 - 10.2023
- In addition to the role I was also the Rainbow community leader for the entire organisation overseeing and organising all Rainbow events within the organisation.
- Assisted Tāngata (Clients) with daily living needs to maintain self-esteem and general wellness.
- Helped Tāngata manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for Tāngata by providing personalised support and assistance with daily living activities.
- Transported Tāngata to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with Tāngata by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Established trusting relationships with Tāngata and their whanau through empathetic communication and active listening.
- Safeguarded Tāngata well-being by monitoring health conditions, support administering medications, and reporting any changes to appropriate clinical teams and or medical professionals.
- Kept Tāngata engaged in social networks and communities for personal health and growth.
- Coordinated appointments for Tāngata with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- (Te Whare Tapa Wha) Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Sought permanent housing solutions for clients.
- Empowering Tāngata to manage and sustain their tenancies independently.
Education
No Degree - Certificate in Mental Health And Addiction L4
Careerforce
Auckland, NZ05-2024
No Degree - Te Pokaitahi Reo L4
Te Whare Wanganga O Awanuiarangi
Whakatane05-2024
No Degree - Diploma Small Business Management
Te Wananga O Aotearoa
07-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Timeline
Hapori Kaitiaki
Kainga Ora
05.2024 - Current
Administrator
Evo Finance
10.2023 - 04.2025
Ringa Awhina Tāngata (Support Worker)
Kahui Tu Kaha
06.2021 - 10.2023
No Degree - Certificate in Mental Health And Addiction L4
Careerforce
No Degree - Te Pokaitahi Reo L4
Te Whare Wanganga O Awanuiarangi
No Degree - Diploma Small Business Management
Te Wananga O Aotearoa
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