Kerrie Southgate
Henderson,AUK
Often you have to rely on intuition.
Bill Gates
Summary
Ambitious Office Administrator adept at providing administrative and logistical support for Networking projects, technicians and sales representatives. Organized and hardworking with 10-year background serving as Administrative Assistant for Logical Networks Limited, providing Networking to 95 percent of top New Zealand company's such as Police, Social Welfare, Inland Revenue etc., Handles multiple projects simultaneously with high degree of attention and accuracy.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Logical Networks
Auckland, AUK
01.1992 - 05.1995
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed over 50 customer calls per day
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Made online orders to Cisco in America for networking technicians
- Updated company contracts with customers and company sales reps
- Ordered office supplies, cafeteria supplies ,food and drinks for meetings and staff.
Head Bank Teller
ASB Bank
01.1985 - 01.1987
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Recognized needs and referred to appropriate representative
- Distributed cash to bank tellers and balancing to end of day balances
- Learned about customer's financial needs, established trust and optimized opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Maintained friendly and professional customer interactions.
- Executed wire transfers, stop payments and account transfers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed wills and deceased estates.
Education
High School Diploma -
01.1985
- Awarded Pitmans Elementary Typing
- Awarded Pitmans Intermediate Typing
Skills
- Microsoft Windows
- Strong Organizational Skills
- Microsoft Office
- Computers and Technology
- Confidentiality and Data Protection
- Appointment Coordination
- Microsoft Outlook
- Accounting Techniques
- Inventory System
- Data Entry Documentation
- Visitor Relations
- Travel Administration
- Meeting Planning
- Ordering Cisco Products
- Issuing staff security cards
- Allocating staff car parks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant - Logical Networks
01.1992 - 05.1995
Head Bank Teller - ASB Bank
01.1985 - 01.1987
Onehunga High School - High School Diploma,
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